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MaryScraps Offline
#1 Posted : Sunday, September 19, 2010 5:14:51 AM(UTC)
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Another Lady pointed out that Nursery Tails had missing Images on the layers feature.
Here's what I found.

Missing Images on Cartridge

Nursery Tails Cartridge

Missing Layers:
1. Baby food Carrots - p.12
2. Baby Food Peas - p.11
3. Mushroom, Dragonfly and Butterfly - p.11
4. Sundress - p.16
5. Tree - p.24
6. Tree - p.25
7. Tree - p.26
8. Sweet pea label - p. 21 the center images are missing. It just the border.
9. Overalls - p.17 Is not as pictured in book

There are 2 with extra Layers. I only remember one of them.
1. Owl On Mushroom - p. 7 - has 2 extra layers.


Has anyone else noticed anyother cartridges missing images on the layers feature?

Edited by user Sunday, September 19, 2010 5:26:30 AM(UTC)  | Reason: Not specified

Bambi Offline
#2 Posted : Monday, September 20, 2010 5:48:43 AM(UTC)
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I will check mine this afternoon to see if it is missing the layers and let you know.
Bambi Offline
#3 Posted : Monday, September 20, 2010 7:37:54 AM(UTC)
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Missing Layers:
1. Baby food carrots - p. 12 - 3rd and 5th frame is missing.
2. Baby Food peas - p. 11. - 3rd and 5th frame is missing.
3. Mushroom - p. 11 - missing last frame.
4. Sundress - p. 16 - missing last frame.
5. Tree p. 24 - 2nd and 3rd frame missing.
6. Tree - p. 25 - 2nd frame different from book, 3rd frame different & 5th frame missing.
7. Tree - p. 26 - 3rd, 4th, 5th frames are missing.
8. Sweet pea lable p. 21 - center image is missing.
9. Overalls - p. 17 - 3rd frams is not the same as book, missing 5th frame.

Extra layers-
1. Owl on mushroom - p. 7, mine is correct.

I will have to go back through this tomorrow as I have a two hour drive to and from a funeral this afternoon so I won't be able to look at all the other pages until I have more time.

Thanks for noticing this and hopefully we can get a new correct cart. soon.
TulipCollector Offline
#4 Posted : Monday, September 20, 2010 7:39:33 AM(UTC)
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Another bit of news that shows this may have been rolled out to fast. I think I would like to apply for the Quality Control position!
scraphappysteph Offline
#5 Posted : Monday, September 20, 2010 10:19:50 AM(UTC)
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SO are they missing or was it made this way?

*** sorry I totally understand now.

Wow I wonder what the problem is Confused

Edited by user Monday, September 20, 2010 10:22:36 AM(UTC)  | Reason: Not specified

pyottl Offline
#6 Posted : Monday, September 20, 2010 11:50:20 AM(UTC)
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I read on another post that there is a machine update on the Nursery Tails cartridge and you are suppose to insert the Nursery Tails cartridge before using your machine. Have you already received the update? Maybe this will correct the problems you are experiencing.
MaryScraps Offline
#7 Posted : Monday, September 20, 2010 2:37:30 PM(UTC)
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pyottl wrote:
I read on another post that there is a machine update on the Nursery Tails cartridge and you are suppose to insert the Nursery Tails cartridge before using your machine. Have you already received the update? Maybe this will correct the problems you are experiencing.


Yes the machine was updated for nursery tails. The hand book shows layers on the cartridge that are supposed to be there. But, when I look at the images on the Imagine the layers are missing.
~Wendy-Crafts~ Offline
#8 Posted : Monday, September 20, 2010 3:49:57 PM(UTC)
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I just checked mine and the same layers are missing on mine as well :(.
~Wendy-Crafts~ Offline
#9 Posted : Monday, September 20, 2010 5:19:29 PM(UTC)
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I just called PC and they said at this time they aren't sure if it is a handbook reprinting issue where the graphic was changed or if the cartridge itself has errors. I argued that especially the carrots and peas images, if you print them out with a flat image they have a green or white oval under the label. If you look at the layers it doesn't have those and only has the jar and label. You can't achieve the same image printing it flat versus layers and isn't that what they advertised on TV?

I'm not trying to bash anyone but I just hope they fix the images because I like the way the image looks and I think it takes away from the image to have less layers.
 1 user thanked ~Wendy-Crafts~ for this useful post.
Bambi on 9/20/2010(UTC)
KristiB Offline
#10 Posted : Monday, September 20, 2010 6:12:40 PM(UTC)
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I also found some differeces from the cartridge and booklet with Best Friends cart
corockies17 Offline
#11 Posted : Monday, September 20, 2010 8:18:57 PM(UTC)
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Scrapbooking_Grandma wrote:
Another Lady pointed out that Nursery Tails had missing Images on the layers feature.
Here's what I found.

Missing Images on Cartridge

Nursery Tails Cartridge

Missing Layers:
1. Baby food Carrots - p.12
2. Baby Food Peas - p.11
3. Mushroom, Dragonfly and Butterfly - p.11
4. Sundress - p.16
5. Tree - p.24
6. Tree - p.25
7. Tree - p.26
8. Sweet pea label - p. 21 the center images are missing. It just the border.
9. Overalls - p.17 Is not as pictured in book

There are 2 with extra Layers. I only remember one of them.
1. Owl On Mushroom - p. 7 - has 2 extra layers.


Has anyone else noticed anyother cartridges missing images on the layers feature?



I'm missing all the same layers.I also found that on page 19 that single pink lamb is missing as well.
tanyaisis Offline
#12 Posted : Tuesday, September 21, 2010 5:42:22 AM(UTC)
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I found that they were missing too
what is PC saying about this
~Wendy-Crafts~ Offline
#13 Posted : Tuesday, September 21, 2010 5:51:36 AM(UTC)
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tanyaisis wrote:
I found that they were missing too
what is PC saying about this




Read my above post for what PC told me yesterday on the phone.
MaryScraps Offline
#14 Posted : Tuesday, September 21, 2010 2:49:11 PM(UTC)
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I Called PC also. And they said they changed the nursery rhymes cartridge after the handbook went into print. So that is why there is a descrepency in the handbook to whats on the cartridge.
 1 user thanked MaryScraps for this useful post.
Bambi on 9/21/2010(UTC)
AdminAndy Offline
#15 Posted : Thursday, September 23, 2010 8:25:31 AM(UTC)
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Thanks for your feed back on this. I brought this up with our art department, and they crafted this response.


"There are differences between the Imagine handbooks and Imagine cartridges. We produced the handbooks on our original cartridge layout of how Imagine was going to work before we had the ability to print, cut and test cartridge content. As we cut and tested each cartridge we found that there were some layers that should be combined for accuracy purposes. We also found that many of the layers should be separated and we did so. You will find more of the layers that have been extended than layers that have been combined. We hope you find them easier to use.

We are updating handbooks and will have them available on the web this next week. The images as they are represented on the cartridge and on your Imagine display are accurate.

We are also listening to your feedback. One of the first things we learned is that you want many more options in your layering abilities. This is a fine line for us as everything that is layered also needs to cut and the more layers and detail the longer the processing. We have a ideas and solutions that will make you happy on future cartridges and with updated firmware. We plan to continually provide you with better tools and new features to enhance your ability to be creative.

Please continue to give us your feedback."
 3 users thanked AdminAndy for this useful post.
HobbyHo (Donna) on 9/23/2010(UTC), MaryScraps on 9/23/2010(UTC), ReesezPiecez on 9/23/2010(UTC)
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