Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

MoiraHill Offline
#1 Posted : Wednesday, April 11, 2012 12:14:41 PM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

My Cricut Create turns on ok but when I insert a cartridge the machine won't work, Dials & key pad not responding! Can anyone help? Angry

karen.horsfallc2ff6080 Offline
#2 Posted : Wednesday, April 11, 2012 2:38:57 PM(UTC)
karen.horsfallc2ff6080

Rank: Newbie

Groups: Registered
Joined: 4/11/2012(UTC)
Posts: 3

Hi, my wife is having exactly the same problem (only today strangely) - are you using (or have used)a gypsy? - it still works with the G but locks up using only with the cartidge. Several procedures for Cricut reset but they don't work for us. Seems like a firmware issue to me but hopefully Cricut will come up with a solution - software for these machines seems shaky all round.Mad Glare
karen.horsfallc2ff6080 Offline
#3 Posted : Wednesday, April 11, 2012 3:40:59 PM(UTC)
karen.horsfallc2ff6080

Rank: Newbie

Groups: Registered
Joined: 4/11/2012(UTC)
Posts: 3

Following on from above, I have found that if you plug your Cricut directly into your PC,install the drivers, the Cricut will then work even if the USB lead is unplugged. Unfortunately once you switch the Cricut off, the problem resurfaces. Seems to be a USB problem in the last firmware update?Cursing
MoiraHill Offline
#4 Posted : Friday, April 13, 2012 9:25:23 AM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

I connected Create to the Cricut Craft Room and was able to cut with it. Create still won't work independently, switches on but won't accept cartridgesAngry
MoiraHill Offline
#5 Posted : Friday, April 13, 2012 9:30:08 AM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

I haven't tried Gypsy yet as I am very wary about using it with Create.
MoiraHill Offline
#6 Posted : Sunday, April 15, 2012 12:45:12 AM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

I connected Create to Cricut Design Studio and updated Firmware from there. Create works independtly again.BigGrin
MoiraHill Offline
#7 Posted : Sunday, April 15, 2012 2:09:04 AM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

Independently*
ErinMarcks Offline
#8 Posted : Sunday, April 15, 2012 5:51:36 PM(UTC)
ErinMarcks

Rank: Member

Groups: Registered
Joined: 12/25/2006(UTC)
Posts: 15

Was thanked: 1 time(s) in 1 post(s)
I've had all of these same problems! I am so glad to hear I am not alone! My Create asks my Gypsy to update the firmware each time I hook up to it. BUT the cartridges will not work in the Create. PROVOCRAFT: are you out there?
MoiraHill Offline
#9 Posted : Monday, April 16, 2012 2:00:34 PM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

Hi Erin, try downloading Cricut Design Studio & update Firmware for your Create Machine. It worked for me. Cartridges working now.
scrapalette Offline
#10 Posted : Monday, April 16, 2012 2:14:07 PM(UTC)
scrapalette

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 7/12/2008(UTC)
Posts: 23,834
United States
Location: FB: Cricut Lovers Guide to Design Space

Thanks: 8586 times
Was thanked: 19136 time(s) in 8557 post(s)
Originally Posted by: ErinMarcks Go to Quoted Post
I've had all of these same problems! I am so glad to hear I am not alone! My Create asks my Gypsy to update the firmware each time I hook up to it. BUT the cartridges will not work in the Create. PROVOCRAFT: are you out there?


ProvoCraft is out there {in Utah}. But if you want to talk to them, you'll have to call. The MB isn't set up for PC to answer CS questions/issues but for crafters to help/share/inspire each other.

If your Create won't work after updating the firmware through Design Studio, give PC a call and CS will troubleshoot while you are on the phone with them.
karen.horsfallc2ff6080 Offline
#11 Posted : Tuesday, April 17, 2012 11:36:50 AM(UTC)
karen.horsfallc2ff6080

Rank: Newbie

Groups: Registered
Joined: 4/11/2012(UTC)
Posts: 3

Hi, thanks for the help - downloaded & installed trial version of DS and updated Cricut Create from there. It now works with Gypsy and independently. Problem solved using a workaround but PC really need to solve the original issue.Laugh
MoiraHill Offline
#12 Posted : Tuesday, April 17, 2012 2:21:41 PM(UTC)
MoiraHill

Rank: Member

Groups: Registered
Joined: 11/3/2008(UTC)
Posts: 24

I'm so pleased you got your Create working again.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.619 seconds.
nebo-cricut-01