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urspierre9ec9236d Offline
#1 Posted : Wednesday, May 09, 2012 9:06:13 AM(UTC)
urspierre9ec9236d

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Joined: 5/9/2012(UTC)
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I have bought a new Cricut Cake Personal Cutting Machine and unfortunately have not been able to use my machine because the Cake Basics cartridge was missing from the box! I have been trying desperately to have this resolved by contacting the seller (eBay) who claims the machine was shipped direct from the manufacturer and therefore not responsible. I have contacted Cricut support who are saying the seller is not an authorized reseller! So I have a machine that I cannot use....!!

Anyone had this problem; and how did you solve it. I am very disappointed in the responses I am getting from both parties. I registered my machine thinking that would help but to no avail.

I was so looking forward to trying out my machine so I am very disappointed in the way this matter is being handled.

Urania
TammyPuckett Offline
#2 Posted : Wednesday, May 09, 2012 9:28:21 AM(UTC)
TammyPuckett

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File a complaint with E-bay!
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