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tiffanykafieb28c1482 Offline
#1 Posted : Monday, August 06, 2012 5:11:42 PM(UTC)
tiffanykafieb28c1482

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I can`t seem to get past the ¨Insert your cutting mat¨when I want to cut using the Cricut Craft Software on my Mac. I load the cutting mat, press Continue....and nothing happens. Please Help!!
MissMyCrome Offline
#2 Posted : Monday, August 06, 2012 5:26:29 PM(UTC)
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have you updated the software on your machine?
faithlovecheere2614f78 Offline
#3 Posted : Saturday, September 15, 2012 6:26:48 PM(UTC)
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I can't get past the "insert your cutting mat" when I want to cut using the Cricut Craft Software on my Mac. I load the cutting mat, press continue...and nothing happens. Please help. I have installed all my updates, machine is only 3 weeks old. I tried uninstalling and installed software on my Mac. i need help, please Crying
curious george II Offline
#4 Posted : Saturday, September 15, 2012 9:34:20 PM(UTC)
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Originally Posted by: faithlovecheere2614f78 Go to Quoted Post
I can't get past the "insert your cutting mat" when I want to cut using the Cricut Craft Software on my Mac. I load the cutting mat, press continue...and nothing happens. Please help. I have installed all my updates, machine is only 3 weeks old. I tried uninstalling and installed software on my Mac. i need help, please Crying


which cricut machine are you using and what build of CCR are you using?

Curious

Edited by user Sunday, September 16, 2012 2:38:25 PM(UTC)  | Reason: Not specified

shauna.nissen5c2d219c Offline
#5 Posted : Sunday, September 29, 2013 10:07:04 PM(UTC)
shauna.nissen5c2d219c

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Mad I am having the same problem using my CriCut mini and the Cricut Craft room. I spent a lot of money on this thing to have constant issues with it. Completely disappointed; will be calling the company tomorrow.
tiffanyrutledge184eef8d7 Offline
#6 Posted : Sunday, October 13, 2013 12:55:14 PM(UTC)
tiffanyrutledge184eef8d7

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had same problem with a newly purchased cricut. had to call customer service and they sent the software update and works great now.
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