Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

ScrappinDee Offline
#1 Posted : Sunday, October 28, 2012 5:55:18 PM(UTC)
ScrappinDee

Rank: Newbie

Groups: Registered
Joined: 1/23/2007(UTC)
Posts: 9
Location: Ohio

Thanks: 1 times
I wanted to try and update my gypsy because I haven't done it in awhile. When I plug in gypsy to computer and use cricut sync it detects gypsy but stops and says can't retrieve update manifest from device check internet connections or call customer service. I am on version 1.4 0227:0236. What does this mean?Angry
Coah'sNana Offline
#2 Posted : Sunday, October 28, 2012 5:59:21 PM(UTC)
Coah'sNana

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 2/19/2011(UTC)
Posts: 7,728
Virgin Islands (U.S.)
Location: 'Almost Heaven' West Virginia

Thanks: 20622 times
Was thanked: 17356 time(s) in 4614 post(s)
Make sure you are running the most current version of CricutSync and that your Adobe Air is up to date. In my experience, that is the main cause of the error you are getting.

ETA: I just got the error as well, so maybe their servers are down this evening. If you still get the error tomorrow, you should probably contact support.

Edited by user Sunday, October 28, 2012 6:02:11 PM(UTC)  | Reason: Not specified

Cricut Dani Offline
#3 Posted : Sunday, October 28, 2012 6:14:35 PM(UTC)
Cricut Dani

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member, Circle Moderator, Cricut Community Moderator
Joined: 12/5/2011(UTC)
Posts: 66

Thanks: 17 times
Was thanked: 21 time(s) in 15 post(s)
Originally Posted by: ScrappinDee Go to Quoted Post
I wanted to try and update my gypsy because I haven't done it in awhile. When I plug in gypsy to computer and use cricut sync it detects gypsy but stops and says can't retrieve update manifest from device check internet connections or call customer service. I am on version 1.4 0227:0236. What does this mean?Angry


Thank you for posting this, I have notified IT and they are looking into it.

Cricut Dani

SharonSkippy Offline
#4 Posted : Monday, October 29, 2012 4:03:48 AM(UTC)
SharonSkippy

Rank: Advanced Member

Groups: Registered
Joined: 11/6/2006(UTC)
Posts: 1,154
Location: Western Australia

Thanks: 148 times
Was thanked: 319 time(s) in 214 post(s)
I have been getting this error too and have asked this on the facebook page... they are looking into it.
The troubleshooting didn't even work.
My Gypsy works fine as far as designing and cutting, but I wanted to get the carts on my G that have just been linked on CCR.

Fingers crossed they figure it out soon!
JenniferScherle1 Offline
#5 Posted : Tuesday, October 30, 2012 5:00:18 AM(UTC)
JenniferScherle1

Rank: Newbie

Groups: Registered
Joined: 6/17/2010(UTC)
Posts: 3

I am getting the same error. I purchased a couple of digital cartridges on the weekend for Halloween. Now I am unable to transfer them to my gypsy. It is such a hassle to hook up my cricut to my computer (in anothr room) in order to cut. I hope they get this fixed fast!Confused
DebbieGrant1 Offline
#6 Posted : Tuesday, October 30, 2012 5:29:53 AM(UTC)
DebbieGrant1

Rank: Newbie

Groups: Registered
Joined: 4/1/2010(UTC)
Posts: 5

I am having the very same problem! I tried all day yesterday and again a few minutes ago. Getting no where, and it is very frustrating!Angry
DebbieGrant1 Offline
#7 Posted : Tuesday, October 30, 2012 7:25:10 AM(UTC)
DebbieGrant1

Rank: Newbie

Groups: Registered
Joined: 4/1/2010(UTC)
Posts: 5

Just talked to customer service and IT is working on it...she will send an email to me when they have it corrected.BigGrin Thank you very much!
Narelle Offline
#8 Posted : Wednesday, October 31, 2012 7:55:14 PM(UTC)
Narelle

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 9/26/2006(UTC)
Posts: 10,996
Australia
Location: Facebook: Cricut Lovers Guide to Design Space

Thanks: 2036 times
Was thanked: 7909 time(s) in 3707 post(s)
It was posted on Facebook earlier that the problem is now fixed! Smile
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.940 seconds.
nebo-cricut-03