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*♥KathyLuvsCricut♥* Offline
#1 Posted : Wednesday, November 07, 2012 2:29:00 PM(UTC)
*♥KathyLuvsCricut♥*

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Help !
Can anyone get into the Cricut Craft Room ???
Ever since I did the most recent update I have no luck getting in ???
It's the last day of a freebie there I wanted too ! Confused
GrammyCris Offline
#2 Posted : Wednesday, November 07, 2012 2:50:23 PM(UTC)
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I have the most recent update also and am having no problem signing in to CCR....maybe you need to call CS...????
 1 user thanked GrammyCris for this useful post.
*♥KathyLuvsCricut♥* on 11/7/2012(UTC)
Narelle Offline
#3 Posted : Wednesday, November 07, 2012 5:44:00 PM(UTC)
Narelle

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Is it stuck at the Initializing screen? If it is it's most likely your anti-virus program blocking it.

You'll need to add exceptions for CCRBridge.exe, Cricut-Craftroom.exe. You'll find CCRBridge.exe in two locations on your hard drive. Make sure you add both just to be sure. One is in C:/Program Files/Cricut-Craft Room and the other is in C:/Program Files/Cricut Sync.

If that doesn't help you can also try running it in compatibility mode. Here's a screen shot of what you need to select.

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