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kaschuett4132ab53 Offline
#1 Posted : Saturday, November 17, 2012 1:06:12 PM(UTC)
kaschuett4132ab53

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I just unpacked my new Expression 2 and I noticed during set up that the LCD screen is not responding to the stylist. After many tries, got everything set up to cut the first item and the LCD screen will not respond to the stylist when hitting loading paper.

Is this a common problem and do I need to return the machine?
Cricut Dani Offline
#2 Posted : Saturday, November 17, 2012 5:02:33 PM(UTC)
Cricut Dani

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Originally Posted by: kaschuett4132ab53 Go to Quoted Post
I just unpacked my new Expression 2 and I noticed during set up that the LCD screen is not responding to the stylist. After many tries, got everything set up to cut the first item and the LCD screen will not respond to the stylist when hitting loading paper.

Is this a common problem and do I need to return the machine?


Hello,

We would like to recommend doing a hard reset for your Expression 2. You can do this with the Expression 2 turned off press and hold the top Zoom button, Pause button, and then the power key. (should get the rainbow screen). It will then switch to the load screen followed by the main menu screen.

-Cricut Dani
vwluloff2233dd4b Offline
#3 Posted : Sunday, November 18, 2012 1:02:30 PM(UTC)
vwluloff2233dd4b

Rank: Newbie

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Joined: 11/18/2012(UTC)
Posts: 1

Brand new owner and user: When I turn on my expressions 2 and it goes to the icon menus either pre-programmed in the system or to a cartridge . I have an icon outlined in a green square box and it bounces on the screen. It does respond to the pointer. Any suggestions?
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