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glynis.rose.jones2e5fb439 Offline
#1 Posted : Friday, November 16, 2012 8:51:48 AM(UTC)
glynis.rose.jones2e5fb439

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Yet again I have tried to link a cartridge only to get the error message saying the serial number doesn't match!! GRRRRRRRR!!!!!
Tried linking the George and Basic Shapes - failed as I got the 'serial number does not match'
" " " Teresa Collins 25th December " " " " " " " " " "

Extremely annoyed now, hoped to get the rest of my christmas stuff done today.
scrapalette Offline
#2 Posted : Friday, November 16, 2012 9:16:08 AM(UTC)
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What are you trying to link them to? CCR or a Gypsy?

If it's a Gypsy, call PC. George has to be linked using an older Cricut.
glynis.rose.jones2e5fb439 Offline
#3 Posted : Friday, November 16, 2012 2:41:42 PM(UTC)
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Tried to link them using Craft Room. Getting pig sick of the Cricut!!
gbwillersbfcb5672 Offline
#4 Posted : Saturday, November 17, 2012 4:11:25 PM(UTC)
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I think I read someplace that there is a problem linking this cart, but if you call PC they can help you with it.
 1 user thanked gbwillersbfcb5672 for this useful post.
Cricut Dani on 11/17/2012(UTC)
glynis.rose.jones2e5fb439 Offline
#5 Posted : Monday, November 19, 2012 12:59:06 PM(UTC)
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I contacted Cricut via e-mail and they have now linked my cartridges for me. I was tempted for a moment to e-mail to say thank you - but if they had linked in the first place there wouldn't have been all this brouhaha!!

Edited by user Monday, November 19, 2012 12:59:37 PM(UTC)  | Reason: Not specified

audreyclarke84879d8a315f Offline
#6 Posted : Tuesday, November 20, 2012 12:02:37 PM(UTC)
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I contacted Cricut and they linked my George and Type Candy for me as I couldn't get them to link
CricutMallie Offline
#7 Posted : Tuesday, November 20, 2012 12:23:50 PM(UTC)
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Glad Customer Support could help, Glynis.
Hopefully you can get on crafting for the Holidays!
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