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paula5391375c4b Offline
#1 Posted : Thursday, December 27, 2012 5:13:58 PM(UTC)
paula5391375c4b

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I have purchased the cricut mini but have been having trouble downloading the cricut craft room it gets to the initializing and then it goes no further any ideas would be appreciated please
scrapalette Offline
#2 Posted : Thursday, December 27, 2012 5:55:44 PM(UTC)
scrapalette

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I would go to the Craft Room Forum and look for posts about the anti-virus software you have on your computer. Most of the time, you have to turn it off or add CCR to the exceptions list.
sabrelou6e114279 Offline
#3 Posted : Thursday, December 27, 2012 6:21:19 PM(UTC)
sabrelou6e114279

Rank: Newbie

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Joined: 12/27/2012(UTC)
Posts: 3

I too am having similar problems. However, mine goes one step further. I am attempting to install cricutsync and it gets to "initializing sync" the box turns gray, and nothing happens. I cannot even stop it at thispoint. i also am unable to open my cricut craft room. i have read about 30 forums on this and have all of the neccessary downloads, updates, etc., required, as well as running my computer with the firewall off (freakingout about that a little) to no avail. this seems a common problem that provocraft should address. please, someone, HELP ME!

Edited by user Thursday, December 27, 2012 6:22:20 PM(UTC)  | Reason: Not specified

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