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letdolphin0905fc79 Offline
#1 Posted : Friday, December 28, 2012 8:09:45 PM(UTC)
letdolphin0905fc79

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Hello
I have recently started using my cricut again after a long absence, it has been working great until tonight.
I was cutting out some hearts from the Craft room basics like I have a few times before - when it goes to cut the side closest to the blade housing it isn't cutting a heart

Any ideas on what I can do to fix this problem?

Thanks
Laura

Edited by user Friday, December 28, 2012 8:13:51 PM(UTC)  | Reason: Not specified

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CricutGena Offline
#2 Posted : Saturday, December 29, 2012 10:40:51 AM(UTC)
CricutGena

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Originally Posted by: letdolphin0905fc79 Go to Quoted Post
Hello
I have recently started using my cricut again after a long absence, it has been working great until tonight.
I was cutting out some hearts from the Craft room basics like I have a few times before - when it goes to cut the side closest to the blade housing it isn't cutting a heart

Any ideas on what I can do to fix this problem?

Thanks
Laura


Hello! There are several things that could fix the issue you are experiencing. Unfortunately without more information is is hard to help you over this message board. Have you completely update the Cricut Craft Room? Is Adobe Air properly installed? Have you updated the Cricut machine? These are just a few questions and solutions to your issue. I would encourage you to call customer service at 877-7cricut, we would be happy to help you!
-Cricut Gena
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