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almighty_j20038c9fcc2f Offline
#1 Posted : Saturday, January 05, 2013 4:16:33 PM(UTC)
almighty_j20038c9fcc2f

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I just recently bought a new laptop with windows 8 and tried to download the craft room and for some reason all that comes up is that its "initializing". I was wondering if it will work with windows 8 and if anyone else has had a problem with it. and just wondering if the design studio would work? Thank you for your time and help Wub
Cricut Dani Offline
#2 Posted : Saturday, January 05, 2013 4:27:35 PM(UTC)
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Originally Posted by: almighty_j20038c9fcc2f Go to Quoted Post
I just recently bought a new laptop with windows 8 and tried to download the craft room and for some reason all that comes up is that its "initializing". I was wondering if it will work with windows 8 and if anyone else has had a problem with it. and just wondering if the design studio would work? Thank you for your time and help Wub


Hello almighty_j20038c9fcc2f,

In order to use the Cricut Craft Room® design software on Windows® 8 you will want to follow the steps below.

(1) Download and install the software from www.cricut.com/craftroom
(2) When installation is complete, a Cricut Craft Room® icon should appear on your desktop.
a. If Cricut Craft Room® automatically opened after installation, please close it.
(3) Right click on the icon and click “Properties” to open the Properties window.
(4) Click to view the “Compatibility” tab.
(5) Within the “Compatibility” tab, check the box next to ‘Run this program in compatibility mode for:”. Make sure the drop down menu just below shows “Windows 7”.
(6) Click OK
If you are still unable to get the Craft Room to work with your Windows 8 computer we would like to recommend contacting Customer Support at 1-877-7CRICUT where one of our representatives will be happy to assist you further.

-Cricut Dani
 1 user thanked Cricut Dani for this useful post.
AngelaMcLean1 on 1/5/2013(UTC)
almighty_j20038c9fcc2f Offline
#3 Posted : Saturday, January 05, 2013 4:36:30 PM(UTC)
almighty_j20038c9fcc2f

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Thank you very much! I am going to try it right now BigGrin
almighty_j20038c9fcc2f Offline
#4 Posted : Saturday, January 05, 2013 5:00:45 PM(UTC)
almighty_j20038c9fcc2f

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Cricut Dani- thank you for your time. I followed your steps but was/is still unable to use the craft room Sad I tried uninstalling and re-installing the program and the step again and no luck. I will contact support tomorrow, but I appreciate you taking the time to help :)
Narelle Offline
#5 Posted : Saturday, January 05, 2013 5:27:06 PM(UTC)
Narelle

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Originally Posted by: almighty_j20038c9fcc2f Go to Quoted Post
Cricut Dani- thank you for your time. I followed your steps but was/is still unable to use the craft room Sad I tried uninstalling and re-installing the program and the step again and no luck. I will contact support tomorrow, but I appreciate you taking the time to help :)


In the same dialog box that you selected Windows 7 also check the "Run program as administrator" box.

 1 user thanked Narelle for this useful post.
AngelaMcLean1 on 1/5/2013(UTC)
AngelaMcLean1 Offline
#6 Posted : Saturday, January 05, 2013 7:07:49 PM(UTC)
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Thanks! Windows 8 is such a pain!
btiarksfe18b1fe Offline
#7 Posted : Sunday, February 03, 2013 8:47:00 AM(UTC)
btiarksfe18b1fe

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I am having the same problem with Windows 7 and the craftroom software.Confused
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