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JBigcraft Offline
#1 Posted : Wednesday, December 26, 2012 10:23:37 AM(UTC)
JBigcraft

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Joined: 12/25/2012(UTC)
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I just got a new Cricut Expression 2 for Christmas. I have Norton 360, i called cricut and they walked my trough the process of turning off the firewalls for the program and adding them. That didn't work, the girl suggested i call Norton, i did! They turn off Norton reloaded the programs and driver and it didn't work. It still gives my an error message with sync and if i try to access CCR it just says initializing. Nothing happens. Any help i have tried everything... very disappointed. I have opened the box, so now Hobby Lobby won't take it back!
ktazz1408abcb43 Offline
#2 Posted : Wednesday, December 26, 2012 9:35:12 PM(UTC)
ktazz1408abcb43

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me too = just initializing -over & over :(
Crying
amynungarayb848c2e6 Offline
#3 Posted : Wednesday, December 26, 2012 10:14:22 PM(UTC)
amynungarayb848c2e6

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I have been dealing with the same problem ... just initializing cricut craft room over & over. My son was nice enough to let me try it on his laptop and it worked but it wont work on my laptop at all and i tried to disable the nortons and the firewalls. I am getting frustrated and dont think my son is going to let me use his computer forever. Did anyone figure out the problem. By the way i got the cricut mini for christmas
janandee3ae10530 Offline
#4 Posted : Monday, January 14, 2013 8:52:34 PM(UTC)
janandee3ae10530

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having the same problem with initializing over and over. I have windows 8 and was told to change the compatibility mode to windows 7. did this and got craftroom to open but now getting driver error.

Lady_Bee85 Offline
#5 Posted : Tuesday, January 15, 2013 8:08:17 AM(UTC)
Lady_Bee85

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I am having the same problem!!! When I run the Cricut Sync, it says "Bridge Error"..I open the Craft Room and just says "Initializing" wont go pass that! Very frustrating Angry I have Wndows 8 as well. How do you change the compatibility mode to windows 7? Help!!!
smartymus7f8c4c38 Offline
#6 Posted : Tuesday, January 15, 2013 8:53:39 AM(UTC)
smartymus7f8c4c38

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I am having the same problem as many others. I have windows 8 and can't get my computer and cricut expression 2 that I got for Christmas to connect. So frustrating! I have 4 discs and the day off. Help!
Maxluv Offline
#7 Posted : Tuesday, January 15, 2013 9:14:26 AM(UTC)
Maxluv

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Call customer service they will walk you thru it.
nikki0c946218 Offline
#8 Posted : Saturday, January 19, 2013 12:52:59 PM(UTC)
nikki0c946218

Rank: Newbie

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Joined: 4/1/2012(UTC)
Posts: 1

I just had to update my pc to Windows 8, get as far as the initializing screen then "Failed to install driver software (error: 4-0x66). Please try again. If the problem continues, please contact Customer Support." Help!
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