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leannefb414faf11 Offline
#1 Posted : Sunday, January 20, 2013 6:39:44 PM(UTC)
leannefb414faf11

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I made a mistake that I'm not sure how to fix. Somehow, I have two accounts - one with cricut.com and one for the Craft Room. I just bought digital cartridges on cricut.com and just realized they're not showing up in my Craft Room because I logged into cricut.com with a different email and password. Has anyone done this before? I'm wondering if I can move my purchase to the Craft Room somehow... Help?!
CricutMallie Offline
#2 Posted : Sunday, January 20, 2013 7:09:05 PM(UTC)
CricutMallie

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Hi Leanne,
Customer Support will be able to assist you. Please give them a call at your convenience.

Best,
Mallie @ Cricut
Cricut Tanja Offline
#3 Posted : Sunday, January 20, 2013 7:55:01 PM(UTC)
Cricut Tanja

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Originally Posted by: leannefb414faf11 Go to Quoted Post
I made a mistake that I'm not sure how to fix. Somehow, I have two accounts - one with cricut.com and one for the Craft Room. I just bought digital cartridges on cricut.com and just realized they're not showing up in my Craft Room because I logged into cricut.com with a different email and password. Has anyone done this before? I'm wondering if I can move my purchase to the Craft Room somehow... Help?!


We certainly can help you move that from the current account to your new account Customer support is available Monday - Friday 7 a.m. - 6 p.m. (MST) call toll-free service phone: 1-877-7CRICUT

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