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MissAnn Offline
#1 Posted : Friday, January 18, 2013 4:59:41 AM(UTC)
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As the title states, we need more choices in the Rewards section. Just visited and it's the same things as months ago. And what about "Coming Soon"! How long is soon going to be! We are scrapbookers, have points, want to spend! Simple. Please dig up some new stuff for us. We keep waiting and waiting and waiting....... Can you hear me now?

Come on ladies... let's stand together!! Please add your comments to show how much we need the Rewards to be increased! Let's get more comments and let PC know we really, really want more items added to the Rewards. Hey.... where is everybody?!

Edited by user Friday, January 18, 2013 6:48:58 PM(UTC)  | Reason: want PC to notice

 3 users thanked MissAnn for this useful post.
rhondah* on 1/18/2013(UTC), STW on 1/21/2013(UTC), Tennis53 on 1/22/2013(UTC)
Sandy Offline
#2 Posted : Friday, January 18, 2013 6:30:51 AM(UTC)
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Wub Wub Wub YES, YES, YES....CAN YOU HEAR US SCREAMING....PLEASE, PLEASE, PLEASEWub Wub Wub
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go-go on 1/18/2013(UTC), MissAnn on 1/18/2013(UTC)
rhondah* Offline
#3 Posted : Friday, January 18, 2013 8:04:44 AM(UTC)
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BigGrin Some new things would be great!
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MissAnn on 1/18/2013(UTC)
Gottascrap Offline
#4 Posted : Friday, January 18, 2013 8:21:15 PM(UTC)
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We NEED more reward items. There's nothing listed out there that I can 'spend' my points on. I have all the cartridges, and cuttlebug stuff - don't have an imagine. PLEASE, PLEASE, PLEASE!! How about listing some machines again like you've done in the past????Crying
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MissAnn on 1/20/2013(UTC)
CandiScraps Offline
#5 Posted : Friday, January 18, 2013 10:58:22 PM(UTC)
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I agree! Hey there PC, we need more rewards!! I may not have thousands of points but I have some & I've been saving up waiting and hoping for something good to show up.

For all the scrappers that love Craft Room why not offer a bunch of new digi stuff? For all the scrappers that still only use carts (like me!) why not load the Rewards site with carts while you focus on CR stuff? There are a ton of accessories, including Cricut figures or plush guys that might be very popular! C'mon PC, bring machines back to the Rewards program!! And while you're at it, why not consider online gift cards to shop right at the site for stuff that's not offered on Rewards?

PS for MissAnn - Can I just say that I adore your hat?! It's fantastic!

Edited by user Sunday, January 20, 2013 10:04:26 AM(UTC)  | Reason: Not specified

 2 users thanked CandiScraps for this useful post.
scrapluvnsherry on 1/19/2013(UTC), MissAnn on 1/20/2013(UTC)
Jrcreate Offline
#6 Posted : Friday, January 18, 2013 11:41:06 PM(UTC)
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YES...please add stuff to the rewards site! I have over 3000 points to spend!
Jeanene
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MissAnn on 1/20/2013(UTC)
JeannieMS Offline
#7 Posted : Saturday, January 19, 2013 11:11:01 AM(UTC)
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PLEASE!!!!!!!! Have points burning a hole in my pockets and nothing to spend them on,lol.
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MissAnn on 1/20/2013(UTC)
Moxy77 Offline
#8 Posted : Saturday, January 19, 2013 2:50:32 PM(UTC)
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I got points in the ready too!! More choices please!!!! Melissa
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MissAnn on 1/20/2013(UTC)
Calmom Offline
#9 Posted : Saturday, January 19, 2013 2:53:54 PM(UTC)
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I have complained on the MB;s and Emailed PC several times and no response. I just finally gave up and just got things that my friends or teachers want. I really feel Rewards will be obsolete in the near future and I don't want to be stuck with 10K points and get nothing for them.

Do they offer Reward Points for the Digital Images or Cartridges? It seems they are pushing more digital then physical cartridge ( only 1 New in past 3 mos), so if the digital don't have Rewards, that should answer your question.

I do wish you Good Luck though.
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MissAnn on 1/20/2013(UTC)
Ann Offline
#10 Posted : Saturday, January 19, 2013 5:59:18 PM(UTC)
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I am unimpressed with Rewards recently,hardly any choice and to top that they have stopped sending to us in UK again!! I think we are treated quite badly by PC,they would not be the success they are if it were not for all of us buying their products!
 2 users thanked Ann for this useful post.
MissAnn on 1/20/2013(UTC), Shadow on 1/30/2013(UTC)
TammyPuckett Offline
#11 Posted : Saturday, January 19, 2013 6:04:14 PM(UTC)
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I totally agree! I am sick of seeing "COMING SOON" on so many things. The linking between CCR & the G is way past due!
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MissAnn on 1/20/2013(UTC), ColleenStephansen on 1/29/2013(UTC)
ScrapCat Offline
#12 Posted : Sunday, January 20, 2013 12:53:07 PM(UTC)
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I agree, it would be nice to see some different thingts offered. Even if it accessories, like mats, blades, pens, markers, stamp material or anything!!!!
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MissAnn on 1/20/2013(UTC)
love2scrap Offline
#13 Posted : Sunday, January 20, 2013 1:25:38 PM(UTC)
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Originally Posted by: Ann Go to Quoted Post
I am unimpressed with Rewards recently,hardly any choice and to top that they have stopped sending to us in UK again!! I think we are treated quite badly by PC,they would not be the success they are if it were not for all of us buying their products!


I live in Australia and have just noticed that we are unable to purchase rewards too. WHEN did this happen and how come they never warned us? I have over 3000 points that I was wanting to use, but could'nt find anything worthwhile getting. So unfair. Shouldn't a Company give you some warning that they are changing their policies so that you get a chance to use up your reward points? Not happy at all! We waited so long to too be able to get rewards too.

And it is so unfair that we are unable to purchase digital as well. How hard is it to provide access to download from anywhere in the world?
 2 users thanked love2scrap for this useful post.
MissAnn on 1/20/2013(UTC), Shadow on 1/30/2013(UTC)
Weaver Offline
#14 Posted : Monday, January 21, 2013 12:25:40 PM(UTC)
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I also am disappointed in the rewards available and the lack of choices. Please offer more cartridges etc....something I don't already have. Please make "coming soon" a reality for your loyal customers instead of ignoring us.
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MissAnn on 1/21/2013(UTC), Shadow on 1/30/2013(UTC)
paula_bee Offline
#15 Posted : Monday, January 21, 2013 12:31:52 PM(UTC)
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I am in agreement with everyone as well! More choices are necessary. When all you ever see is the same old cartridges and accessories it gets really depressing if you have a lot of rewards points. I think offering digital images for rewards would be a brilliant idea! PC needs to start rewarding loyal customers, not just work at reeling in new ones and working on the rewards program is a great way to do that!
 1 user thanked paula_bee for this useful post.
MissAnn on 1/22/2013(UTC)
BJR Offline
#16 Posted : Monday, January 21, 2013 3:27:04 PM(UTC)
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Calmom- I'm in the same place as you.

ScrapCat- I'm with you on accessories.

But for me I would love a chance get more I supplies, the Car Decals cart- I hav been waiting, and waiting- I guess I waited too long. Would love a Cricut Tshirt, plush, etc. BJR.
 2 users thanked BJR for this useful post.
MissAnn on 1/22/2013(UTC), ScrapCat on 1/29/2013(UTC)
CricutAngel Offline
#17 Posted : Monday, January 21, 2013 4:23:14 PM(UTC)
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Your right Miss Ann I wrote this during Christmas that there was nothing new in rewards for the holicays do have friends that have a Cricut. Always says "coming soon" for 4 months. What is wrong with Cricut they don't know how to keep customers happy............
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MissAnn on 1/22/2013(UTC)
sewnmachine Offline
#18 Posted : Monday, January 21, 2013 5:53:28 PM(UTC)
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Originally Posted by: love2scrap Go to Quoted Post
I live in Australia and have just noticed that we are unable to purchase rewards too. WHEN did this happen and how come they never warned us? I have over 3000 points that I was wanting to use, but could'nt find anything worthwhile getting. So unfair. Shouldn't a Company give you some warning that they are changing their policies so that you get a chance to use up your reward points? Not happy at all! We waited so long to too be able to get rewards too.

And it is so unfair that we are unable to purchase digital as well. How hard is it to provide access to download from anywhere in the world?



This absolutely makes me furious! ProvoCraft will sell you their machines and cartridges, then encourage you to sign up for CCR - but WILL NOT HONOR YOUR REWARDS OR SELL YOU DIGITAL CONTENT?????? What in heavens name is WRONG with this company????? Is the state of Utah at war with the UK or Australia? Did their financial department forget how to convert currency?


This makes no sense! Where are all of those cute Cricut people that are supposed to answer questions? I'm 62 years old, and I've seen alot of corporate blunders over the years - but this company honestly seems to be on a suicide mission. They will not honor their commitments to their customers, we are issued gag orders for mentioning the "unmentionable", they sue other companies and they threaten bloggers. Are we supposed to think that is ok because.... the TEDDY BEAR PARADE is so cute? Really? Or is the new gold designer Cuttlebug going to save their reputation? Really?

Here is how they could fix things;

1.When you are about to implement a policy change that will affect sales and rewards issue a written statement well in advance of the change.

2. Make good on your promises to fix the Gypsy. If you can't fix the linking problem - then just say so! Own your mistake. Don't hide behind.... coming soon....we're working on it....help is on the way..... call customer service.

3. Utilize PayPal. It's a wonderful new fangled concept of electronic transfer of funds. And they will convert the currency. Pay the small fee per transaction. You will be well rewarded with an increase in sales from not only US customers, but customers abroad.

4. Allow third party applications to be used on your machines. I'm sure you must have learned that lesson the hard way.

5. Embrace your bloggers. If they love your products enough to have a dedicated blog about it - well- you just got alot of free advertising. Free advertising = increased sales.

6. Even if you can't / won't do all of the above, then just pick one. Just one. Even a blind squirrel finds a nut once in a while.

 3 users thanked sewnmachine for this useful post.
love2scrap on 1/22/2013(UTC), MissAnn on 1/22/2013(UTC), Shadow on 1/30/2013(UTC)
love2scrap Offline
#19 Posted : Tuesday, January 22, 2013 12:58:46 AM(UTC)
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Well said sewnmachine. Lets see if Cricut listens!
 1 user thanked love2scrap for this useful post.
MissAnn on 1/22/2013(UTC)
MissAnn Offline
#20 Posted : Tuesday, January 22, 2013 9:39:37 AM(UTC)
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Ok PC.....are you listening.....reading! How much more can we say! We have points because we have bought your products. You started this! You put the points in your Cricut things. We just want to use them. Hello... Anybody out there!? Could we just hear from Nathan or a secretary? Somebody out there could at least say "keep checking back...more items added soon"!!
EyeBoop Offline
#21 Posted : Tuesday, January 22, 2013 11:29:16 AM(UTC)
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I totally agree, I find myself checking the link every other day
for new things, it has been way too long, let's go PC, put some
new goodies in there!! Maybe some Lite Carts????????????

please Love
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MissAnn on 1/22/2013(UTC)
sewnmachine Offline
#22 Posted : Tuesday, January 22, 2013 3:57:23 PM(UTC)
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As I've said before, I came to the Cricut party late. And I wish I had been here back in the day. I love to get excited about new stuff.
Because I've invested heavily in Cricut, I will remain a customer. I have no desire at this point to start all over and invest in another cutting machine. And as much as I love CCR, I still like having the cartridges.

I especially love the idea of "free" cartridges. Looking back, I kick myself for not snapping up some that were available as rewards, and then quickly went out of stock.

So, yeah...... come on PC.....put up some new offerings.

And no,.... I don't want a Cricut apron.
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MissAnn on 1/22/2013(UTC)
curious george II Offline
#23 Posted : Tuesday, January 22, 2013 4:43:04 PM(UTC)
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My only complaint is that some of the items in the rewards program "cost" more than what they are "worth" and the reward points in the cartridges arent as nearly high enough to make a "purchase" in the reward program unless you buy hundreds of dollars of cartridges in order to buy something worthwhile in the rewards program especially since they did not allow reward points with the circut Imagine but discontinued it when many users developed problems with their machines. Now if there would have been some sort of points provided with the purchase of the Imagine I would have gladly believed in their "reward points program".

Curious II
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JustJudi on 1/22/2013(UTC), MissAnn on 1/22/2013(UTC)
MissAnn Offline
#24 Posted : Saturday, January 26, 2013 7:48:49 AM(UTC)
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I just have to believe that PC is working on this now and we will see some new things real soon. Thank you PC for what you are doing to offer us more items in this project that you opened up for us. Will be checking back soon to see the new items items.
PaperKrafter4Life Offline
#25 Posted : Tuesday, January 29, 2013 12:33:00 AM(UTC)
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I have over 4,000 points and would like to see an expression machine or even a create I could gift to granddaughter. I have spent alot of money with p. craft and am so amazed they dont add good stuff just coming soon, that is aJOKE, not a good way to treat loyal customers. I have over 160 cartridges.................................come hear us.
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MissAnn on 1/29/2013(UTC)
Dragonfly50 Offline
#26 Posted : Tuesday, January 29, 2013 10:25:29 PM(UTC)
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I would love to have some new choices in the rewards section.
Pretty please PC.

D-
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MissAnn on 1/30/2013(UTC)
Shadow Offline
#27 Posted : Wednesday, January 30, 2013 4:28:35 AM(UTC)
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Hi there. Not much point in international customers screaming "more, more" as PC won't ship internationally - this is a recent decision made by PC and below see their reply when I complained. So, basically, what they're saying is carry on buying our products and collecting useless points, but we won't redeem them! Not a chance PC - I'm dun!


Hello

Thank you for emailing Cricut Rewards.

Unfortunately we do not have information of why we are no longer able to ship internationally. We will be happy to pass along your concerns. For right now we would like to recommend to just keep accumulating points and hopefully the Rewards program will again be available in the UK.

I hope this helps.
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MissAnn on 1/30/2013(UTC)
Shadow Offline
#28 Posted : Wednesday, January 30, 2013 4:38:35 AM(UTC)
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Originally Posted by: love2scrap Go to Quoted Post
Well said sewnmachine. Lets see if Cricut listens!


Don't hold your breath. If (and I do say IF) you do get a reply, it'll be a bog standard, watch this space, patronising thing that we've all got used to.

 1 user thanked Shadow for this useful post.
MissAnn on 1/30/2013(UTC)
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