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jenspaperf7c1b960 Offline
#1 Posted : Saturday, January 26, 2013 7:05:28 AM(UTC)
jenspaperf7c1b960

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I have avast and I added ccrbridge and the ccr to exceptions. My firewall allows both without exceptions. I have tried everything listed and can't seem to get it to work. Is there anything else I can try?
CricutGena Offline
#2 Posted : Saturday, January 26, 2013 10:41:27 AM(UTC)
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Originally Posted by: jenspaperf7c1b960 Go to Quoted Post
I have avast and I added ccrbridge and the ccr to exceptions. My firewall allows both without exceptions. I have tried everything listed and can't seem to get it to work. Is there anything else I can try?


Hello! This error occurs when something is blocking the program from working. We do have directions to add the exceptions into the Avast program. If you will PM me your email I will certainly be glad to send you the directions. You can also call customer service at 877-7cricut for the directions and further support!

-Cricut Gena
bex Offline
#3 Posted : Tuesday, January 29, 2013 3:01:00 AM(UTC)
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Could you add me to that as well.
My laptop crashed over a month ago and I had CCR on it.
Since then I had to reload everything....however, I am having the same issue and can't load CCR again.:(

thanks!
becky:0)
scrapalette Offline
#4 Posted : Tuesday, January 29, 2013 5:27:07 AM(UTC)
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Narelle has posted the steps for AVAST several months ago. Try a search for her post.
jenspaperf7c1b960 Offline
#5 Posted : Tuesday, February 05, 2013 6:55:30 AM(UTC)
jenspaperf7c1b960

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I saw that post and did what it said and it still doesn't work :(
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