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cheryla53532da4fade Offline
#1 Posted : Sunday, February 03, 2013 7:07:07 PM(UTC)
cheryla53532da4fade

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Angry good computer connection with error message...unable to retrieve or process the device upgrade manifest........and when going to register to unlock the built in cartriges I get a 404 file or directory not found......any others get this? frustrated and ready to send back to HSN. thanks.
Coah'sNana Offline
#2 Posted : Sunday, February 03, 2013 7:53:57 PM(UTC)
Coah'sNana

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Originally Posted by: cheryla53532da4fade Go to Quoted Post
Angry good computer connection with error message...unable to retrieve or process the device upgrade manifest........and when going to register to unlock the built in cartriges I get a 404 file or directory not found......any others get this? frustrated and ready to send back to HSN. thanks.


There was site maintenance on cricut.com yesterday and I don't think things are back to normal yet, based on what I see in the forums. Probably best to contact support tomorrow to make sure they are aware there are still issues with the site. HTH
bibsorbabs61e8ea5c8b Offline
#3 Posted : Tuesday, February 05, 2013 12:31:22 PM(UTC)
bibsorbabs61e8ea5c8b

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I had the same problem-called and they had me set up a cricut.com account first and then within that account I could register
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