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JeanP Offline
#1 Posted : Monday, February 18, 2013 1:57:23 PM(UTC)
JeanP

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Location: Southern RI OLD MQ Pg4 #111 NEW MQ pg 1 #5

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I decided to cut a couple things with my E2. Not going thru CCR(still doesn't communicate)
I haven't used it in quite awhile.

2 things

1. It says error everytime I put a cartridge in. ALL of the cartridges not just one or 2. The 3 that are listed on the E2 cut fine.

2. It says to connect to wi-fi. WHY if I'm not using a computer?

I never had trouble before!!!!

Help please. I just want to cut a few little things

Thanks for any help I can get.
CricutGena Offline
#2 Posted : Monday, February 18, 2013 8:58:56 PM(UTC)
CricutGena

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Originally Posted by: JeanP Go to Quoted Post
I decided to cut a couple things with my E2. Not going thru CCR(still doesn't communicate)
I haven't used it in quite awhile.

2 things

1. It says error everytime I put a cartridge in. ALL of the cartridges not just one or 2. The 3 that are listed on the E2 cut fine.

2. It says to connect to wi-fi. WHY if I'm not using a computer?

I never had trouble before!!!!

Help please. I just want to cut a few little things

Thanks for any help I can get.


Hello! Please call customer service at 877-7cricut. It sounds as though you may just need a calibration, however we can certainly assist you best over the phone!

-Cricut Gena
 1 user thanked CricutGena for this useful post.
JeanP on 2/19/2013(UTC)
JeanP Offline
#3 Posted : Tuesday, February 19, 2013 6:20:14 PM(UTC)
JeanP

Rank: Advanced Member

Groups: Registered
Joined: 2/26/2008(UTC)
Posts: 4,973
United States
Location: Southern RI OLD MQ Pg4 #111 NEW MQ pg 1 #5

Thanks: 1641 times
Was thanked: 968 time(s) in 780 post(s)
Originally Posted by: CricutGena Go to Quoted Post
Hello! Please call customer service at 877-7cricut. It sounds as though you may just need a calibration, however we can certainly assist you best over the phone!

-Cricut Gena


I did another calibration and that solved nothing.

I will have to bit the bullet and call PCSad
I have tried a couple times to ask about not being able to use CCR and my E2 but they put me on hold for so long, that I end up hanging up. I have things to do and can't just spend all day waiting.



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