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photomeghanaf8e860c Offline
#1 Posted : Friday, March 01, 2013 1:53:22 PM(UTC)

Rank: Newbie

Groups: Registered
Joined: 5/1/2012(UTC)
Posts: 6

i have used my original Expression for years now and i have become very accustomed to they way it cuts. I love that machine and use it almost exclusively.... this makes me sad because i also have the EX2 and i want to use them both, especially with the carts preloaded on there.

Here is my issue. everytime i attempt to cut with it the depth is far more shallow than what i am used to. Is this normal?
Example: when i cut cardstock on my EX i used a single cut and blade 4, speed 2 and pressure 4. I find that i have yet to get a cut all the way through on the ex2 at its deepest cut settings. I am VERY frustrated with this malfunction and i am considering selling the EX2. If this is a normal problem can someone help me with a cut guide on many paper types that you use on the EX2 and succeeding with. if this isnt normal i need to know
CricutGena Offline
#2 Posted : Friday, March 01, 2013 9:32:18 PM(UTC)

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Hello! I can recommend calling customer service at 877-7cricut. We can certainly assist you over the phone

-Cricut Gena
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