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carolp3b1899b1 Offline
#1 Posted : Friday, March 29, 2013 3:41:53 PM(UTC)
carolp3b1899b1

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I have installed the Craft Room on my laptop. I am now trying to connect my Expressions 2 to the craft room. My laptop does not recognize my cricut. When I did a troubleshoot it says that my machine is an older version with a 2.0 usb port, and my laptop has a 3.0 port. Does anybody have any suggestions.
Narelle Offline
#2 Posted : Friday, March 29, 2013 7:04:06 PM(UTC)
Narelle

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Location: Facebook: Cricut Lovers Guide to Design Space: https://www.facebook.com/groups/CricutLoversGuide/

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Have you downloaded Cricut Sync yet and attempted to update the E2? http://www.cricut.com/home/support/cricut-sync

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mhjudge67 on 4/10/2015(UTC)
amber_browneb76c5f2 Offline
#3 Posted : Thursday, May 30, 2013 6:21:52 PM(UTC)
amber_browneb76c5f2

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im having a similar problem. not sure what sizes my usb ports are but it isnt recognizing my cricut. I tried to sync it with cricutsync but its telling me my device is not attached. ive tried to turn it off and unplug and plug it back in, still nothing..
CricutGena Offline
#4 Posted : Thursday, May 30, 2013 8:16:11 PM(UTC)
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Hello! Please call customer service at 877-7cricut. We can assist you over the phone!
-Cricut Gena
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mhjudge67 on 4/10/2015(UTC)
netmayo7af80405 Offline
#5 Posted : Sunday, June 09, 2013 12:14:55 PM(UTC)
netmayo7af80405

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Confused Same problem. I will call customer service. Thanks-- Glad I looked on here. Been playing with it for an hour. Says successfully downloaded. Device is in there but then when I hit cut it says no device available.Huh
kristen737980ec1a4 Offline
#6 Posted : Saturday, June 22, 2013 7:28:30 AM(UTC)
kristen737980ec1a4

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Originally Posted by: carolp3b1899b1 Go to Quoted Post
I have installed the Craft Room on my laptop. I am now trying to connect my Expressions 2 to the craft room. My laptop does not recognize my cricut. When I did a troubleshoot it says that my machine is an older version with a 2.0 usb port, and my laptop has a 3.0 port. Does anybody have any suggestions.


Did you ever get this worked out? I am having the same issue but it is the weekend and Customer Support is closed. Was hoping to get it up and running todayCrying

I checked to make sure the cord worked, which it does, I can print using it. Tried downloading on two different machines. One Mac OS, one Windows OS.

Tried downloading the Cricut Sync to update firmware but that isn't recognizing the cricut either. Any suggestions from what CS helped you with would be awesome!!

Kristen
sandylgm51bd0e0a Offline
#7 Posted : Wednesday, August 07, 2013 6:23:07 PM(UTC)
sandylgm51bd0e0a

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Hi! I have the same problema, did anyone could fix it???Crying
serrato_lizzie780c116a Offline
#8 Posted : Tuesday, March 24, 2015 12:26:46 PM(UTC)
serrato_lizzie780c116a

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Please if this was resolved, help me out! Im having the same issue. My computer is down so im trying to use my laptop and nothing. I already sent 3 emails. I have tried calling the 7Cricut number and no one answers!
I literately have two cell phones dialing the number and nada!

Getting very frustrated. My project deadline is just around the corner... Talk about stress!

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