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CarolynLane Offline
#1 Posted : Tuesday, April 30, 2013 2:14:20 PM(UTC)
CarolynLane

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I'm having a terrible time trying to get the colors right - I've done printer calibration, replaced ink cartridges - but black is not black it is a light bluegray. I've tried using specific colors from a cartridge and using codes, neither work. Any suggestions?
CricutGena Offline
#2 Posted : Tuesday, April 30, 2013 9:51:26 PM(UTC)
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Hello, please make sure you are not using the Draft Qualtiy setting. Additionally your inks may be expired or dried up. You may require ne wink cartridges. I hope that this helps.

-cricut Gena
Khrista Offline
#3 Posted : Wednesday, May 01, 2013 7:23:45 PM(UTC)
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Originally Posted by: CarolynLane Go to Quoted Post
I'm having a terrible time trying to get the colors right - I've done printer calibration, replaced ink cartridges - but black is not black it is a light bluegray. I've tried using specific colors from a cartridge and using codes, neither work. Any suggestions?


You can also carefully take a Qtip with a little rubbing alcohol on it and lightly clean the contacts. I've had that before and usually that takes care of the problem. I think only once it didn't, and I think it was because it sat and hadn't been used in a while so I had to replace it.

CarolynLane Offline
#4 Posted : Thursday, May 02, 2013 5:29:27 AM(UTC)
CarolynLane

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Thank you, black is now black!!BigGrin
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