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sewnmachine Offline
#1 Posted : Sunday, May 05, 2013 9:17:17 AM(UTC)
sewnmachine

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I'm now thinking about using my Rewards for a cart in the Circle Membership. And I'm wondering if the process went smooth or did it get botched up somehow?

So far with everything Provo Craft I've never had any problems. This however could be the deal breaker. Just wondering what everybody else's experience has been using their rewards for membership.
jscraftylady Offline
#2 Posted : Sunday, May 05, 2013 12:30:45 PM(UTC)
jscraftylady

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I had no problems. I had access to the Circle messageboard within a few minutes. My cart came quickly, too. The one issue I had (as did others) was I was not automatically enrolled in the Circle Rewards. I used Live Chat with customer service and they had me signed up in a matter of seconds.
scrapalette Offline
#3 Posted : Sunday, May 05, 2013 12:46:17 PM(UTC)
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Circle Rewards isn't a perk of the Circle program anymore. That's why you and others weren't automatically added. However, PC hasn't removed the "old" Circle members from rewards. In fact, they haven't done anything with rewards and are not going to until they evaluate the whole program, which Nathan said at Mania just isn't high on the priority list right now.

I, too, renewal with reward points and had not problems. The only issue I've heard is that some didn't realize they would be emailed a code to complete the transaction and when their email went straight to SPAM, they didn't know about it. So watch for the email. It will have a link to follow and a code to enter on that link to complete your purchase which will give you access to the MB and trigger the mailing of your cart.
jscraftylady Offline
#4 Posted : Sunday, May 05, 2013 2:24:07 PM(UTC)
jscraftylady

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You will want to contact Customer Service and get enrolled in Rewards as a Circle member. They can do it on the phone or on live chat very quickly. You will get access to the Circle carts which are not available to non-Circle members.
scrappylove Offline
#5 Posted : Sunday, May 05, 2013 5:02:49 PM(UTC)
scrappylove

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no problems here....
ellamap Offline
#6 Posted : Sunday, May 05, 2013 7:38:20 PM(UTC)
ellamap

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No problems and I had access to Circle rewards.
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