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memealissa Offline
#1 Posted : Tuesday, May 07, 2013 7:10:40 AM(UTC)
memealissa

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I bought my e2 saturday and I have calibrated it like it said but when i touch an image it will give me the one next to it. How do I fix this?Confused thanks by the way I love this machine. first one I have ever ownedBigGrin

alissa
MariaReyes1 Offline
#2 Posted : Tuesday, May 07, 2013 8:06:31 AM(UTC)
MariaReyes1

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Sorry I can't help, but here is the number to call PC customer service 877-727-4288 they can help you.
GayleWheaton1 Offline
#3 Posted : Tuesday, May 07, 2013 8:58:02 AM(UTC)
GayleWheaton1

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So sorry you're having that problem! I had a student one time with the same problem - we calibrated about 3x during class, but she had to adjust her 'tap' to take that into account during the class. Blink She then went home & called CS and they were able to 'reset' it and then the calibration worked.
I hope that works for you, too!Laugh
Gayle
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