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CowgirlUp Offline
#1 Posted : Wednesday, May 08, 2013 9:30:12 AM(UTC)
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I am just curious if anyone is still waiting for their order to ship. I ordered 2 times with the midnight sale and those shipped on the Monday and Tuesday after the weekend, and then ordered another during the week long sale, but that one, I ordered last Tuesday still hasn't shipped. Maybe I'm being impatient with how quick my other 2 shipped.
MamaC Offline
#2 Posted : Wednesday, May 08, 2013 9:38:11 AM(UTC)
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Yes! I had one order on Midnight Madness Friday. I checked the tracking number on May 1. The shipment is coming by FedExSmartPost...

Well....I don't think it is so 'smart'!!ThumbDown According to the tracking with FedEx, I am not to receive the package until May 11. This is a hoot! I have never had shipping from cricut.com like this!!! The latest I have ever had a shipment come was a week. It is usually within a week.

April 26 to May 11!!! This discourages me from ordering from cricut.com..ever again! And I am one of the loyal customers!!

PC should have planned better!!RollEyes
BeckyW. Offline
#3 Posted : Wednesday, May 08, 2013 9:46:30 AM(UTC)
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I agree about the better planning. I just received my order of 3 carts from the Midnight Sale today. FedEx Smartpost takes too long!
IamBubbles=D Offline
#4 Posted : Wednesday, May 08, 2013 10:02:53 AM(UTC)
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I'm still waiting for mine. I contacted them and they said they have no shipping information.Sad I'm hopping they ran out of the first set of mini figures and have to wait for the second to send out my order.Tongue I can dream.Laugh LOL
LizVellali Offline
#5 Posted : Wednesday, May 08, 2013 10:10:32 AM(UTC)
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I'm still waiting for an order I placed on May 1st....guess they got kinda slammed because of those awesome prices.
luvmyrottie Offline
#6 Posted : Wednesday, May 08, 2013 10:44:56 AM(UTC)
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I ordered 9 cuttlebug embossing folders and dies and just received my order yesterday. I tracked it thru FedEx, but it was delivered by the post office. The funny thing is, on Monday it said out for delivery at 10 a.m and the post office it came from is in the next town. They didn't show up until yesterday around 5 p.m.. I guess it was sitting in a sort pile.......
bugalooney13 Offline
#7 Posted : Wednesday, May 08, 2013 11:22:52 AM(UTC)
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My order placed on the 29th got a shipping notice yesterday BigGrin

Beachbaylee Offline
#8 Posted : Wednesday, May 08, 2013 11:25:13 AM(UTC)
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Still waiting for mine. I ordered on 4/27 and it still shows waiting for shipping. Sad Confused
LindainWA Offline
#9 Posted : Wednesday, May 08, 2013 11:33:21 AM(UTC)
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Originally Posted by: Beachbaylee Go to Quoted Post
Still waiting for mine. I ordered on 4/27 and it still shows waiting for shipping. Sad Confused


Ditto for me. I did find where they refunded me $2.51 but got no notice of that. I think one of the folders I wanted must have been sold out. Won't know until I get my package.
DeeDee87 Offline
#10 Posted : Wednesday, May 08, 2013 11:50:18 AM(UTC)
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Originally Posted by: LindainWA Go to Quoted Post
Ditto for me. I did find where they refunded me $2.51 but got no notice of that. I think one of the folders I wanted must have been sold out. Won't know until I get my package.


I got a refund of $3.74. I figured the same thing. I will have to wait & see what wasn't left in stock. I'm pretty bummed about it because I placed this order within an hour of the sale & on Monday all of the things I ordered were still on sale & in stock so I'm not sure why I'm getting a refund. Either way I won't be getting mine until Saturday. Two weeks is a little long in my opinion.
jojoy Offline
#11 Posted : Wednesday, May 08, 2013 11:51:16 AM(UTC)
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Mine was just delivered yesterday!
KimB Offline
#12 Posted : Wednesday, May 08, 2013 12:01:39 PM(UTC)
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Still waiting Sad
Ordered on April 29th. I have no shipping information.
On May 6th, I used the "chat with representative"...the sale was huge..they are working to fulfill all the orders.
So still waiting.Smile
JoyceG Offline
#13 Posted : Wednesday, May 08, 2013 12:04:55 PM(UTC)
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I got my 4 carts a few days ago and it was placed during the midnight madness sale. Smart post is kinda like coming from the slow boat from China. Hang in there people, they will arrive.

Joyce
scrapluvnsherry Offline
#14 Posted : Wednesday, May 08, 2013 12:55:58 PM(UTC)
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I received my first 2 orders placed on April 27th-28th in about 3 days from shipping. The first order came from Fedex and the second one came from USPS. I'm still waiting for my last order that was placed on May 1. I called to make sure my order wasn't over looked and the cs gal checked and said that my order was still showing just not processed yet. She also told me they were way behind because of the huge sale. Funny thing was that she told me I would be getting an email with tracking info when it gets shipped and I told her I never got any emails on my last 2 orders. She thought that my order should be shipping within the next couple of days. :) I'm curious how it will come this time,lol.

So just hanging in there.Drool
jojoy Offline
#15 Posted : Wednesday, May 08, 2013 1:00:22 PM(UTC)
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Originally Posted by: scrapluvnsherry Go to Quoted Post
I received my first 2 orders placed on April 27th-28th in about 3 days from shipping. The first order came from Fedex and the second one came from USPS. I'm still waiting for my last order that was placed on May 1. I called to make sure my order wasn't over looked and the cs gal checked and said that my order was still showing just not processed yet. She also told me they were way behind because of the huge sale. Funny thing was that she told me I would be getting an email with tracking info when it gets shipped and I told her I never got any emails on my last 2 orders. She thought that my order should be shipping within the next couple of days. :) I'm curious how it will come this time,lol.

So just hanging in there.Drool


Mine went through FedEx, then was delivered to the local Post Office, before being delivered to me. It seems to have something to do with SmartPost!
DBCMC Offline
#16 Posted : Wednesday, May 08, 2013 1:09:20 PM(UTC)
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I am still waiting for my order from 4/29 It finally shipped 5/7 and has made it to North Salt Lake... at this rate don't know how long it will take to get across the country LOL
married05 Offline
#17 Posted : Wednesday, May 08, 2013 2:38:34 PM(UTC)
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Mine finally shows shipped today. Funny - when I called the day after I ordered I was told I couldn't change the order (I wanted to add one of the longer Cuttlebug A plates) because it had already shipped. Someone's pants are on fire...
garagesaler Offline
#18 Posted : Wednesday, May 08, 2013 3:37:19 PM(UTC)
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I received my first order from the 27th. Then, DD found more that we "needed". We ordered again on the 27th, and still no shipping notice. I did Live Chat and got a tracking number. It is unfortunately coming "Smart Post" on the 11th. I really dislike Smart Post. It takes forever and I don't know what happens to it. My order of Anna Griffin ink pads from HSN was supposed to come Smart Post and showed as delivered but never made it here. I got a refund from HSN but really wanted the now sold out ink pads.
I hope this Smart Post makes it here. I wish PC would not use Smart Post. Priority Mail is so much faster and has Delivery Confirmation. Two weeks for an order to come is not good.Blink

Edited by user Wednesday, May 08, 2013 3:38:08 PM(UTC)  | Reason: Not specified

MotoMomof2 Offline
#19 Posted : Wednesday, May 08, 2013 3:57:21 PM(UTC)
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I ordered on the 30th and nothing yet, getting impatient, have the weekend free to scrap and wanted them, guess thats not happening
ChristineSmith4 Offline
#20 Posted : Wednesday, May 08, 2013 4:31:40 PM(UTC)
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I placed my 3rd order on the 30th and still waiting to ship. The orders I placed on the 27th one arrived yesterday, the other arrived the day before. I placed a bigger order on the 30th for some Yudu things. Maybe they are out of stock. I am getting impatient. I have this weekend to myself to scrap. It is very rare that I am home aloneBigGrin
Beachbaylee Offline
#21 Posted : Wednesday, May 08, 2013 6:25:12 PM(UTC)
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I just checked and saw I have been issued 2 refunds, one on 5/3 and one of 5/6, but still not showing as shipped. I really wouldn't be worried about it, but I'm leaving Saturday on vacation and I don't want it sitting on my porch for a week while I'm gone.

Edited by user Wednesday, May 08, 2013 6:29:18 PM(UTC)  | Reason: Not specified

bugalooney13 Offline
#22 Posted : Wednesday, May 08, 2013 6:59:15 PM(UTC)
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Sorry you are in a bit of a pickle.

Call or chat customer service and ask for some info, explain your situation

When you do get a tracking number maybe you can/ or ask customer service to have FedEx reroute to a friends house. At the least have someone able to pick it up for you when you see it is delivered.



Have a great vacation!

Edited by user Wednesday, May 08, 2013 7:04:32 PM(UTC)  | Reason: blonde senior moment

 1 user thanked bugalooney13 for this useful post.
Beachbaylee on 5/8/2013(UTC)
motherloves3 Offline
#23 Posted : Wednesday, May 08, 2013 7:11:09 PM(UTC)
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Originally Posted by: DeeDee87 Go to Quoted Post
I got a refund of $3.74. I figured the same thing. I will have to wait & see what wasn't left in stock. I'm pretty bummed about it because I placed this order within an hour of the sale & on Monday all of the things I ordered were still on sale & in stock so I'm not sure why I'm getting a refund. Either way I won't be getting mine until Saturday. Two weeks is a little long in my opinion.


I received my orders and did not received 2 of the Cuttlebug embossing folders. No note in the package and no refund yet. I don't understand because I placed my order within the first hour and it was in stock when I ordered. One of the items (the Asian bundle of 8 folders) I really wanted.Confused

How did they issue your refund, was it onto your credit card or a cricut.com credit? I phoned and was told I would receive a refund.
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