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jumper-girl80c727d4 Offline
#1 Posted : Saturday, May 11, 2013 9:52:19 AM(UTC)
jumper-girl80c727d4

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Help...I have a new computer and CCR tells me I have already exceeded my limit of authorizing 2 computers. I have thrown out one of the old computers and replaced it with a new one...how do I authorize the new computer and deauthorize the old one I have already searched everywhere on the site but no answers!
ScrappinNanaK Offline
#2 Posted : Saturday, May 11, 2013 12:20:07 PM(UTC)
ScrappinNanaK

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Don't quote me on this but I think I saw somewhere that you can call PC and they can help you there
sewnmachine Offline
#3 Posted : Saturday, May 11, 2013 12:22:00 PM(UTC)
sewnmachine

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Call ProvoCraft customer service on monday. I had to do the very same thing a couple of months ago when I got my new laptop. It takes about 2 minutes. They will de-authorize one of your computer accounts and you will be good to go.
But it will take a phone call on monday. Also, ask the customer service rep to email you the EXPLICIT instructions if you have Windows 8!!!! Or even windows 7. They emailed me detailed instructions for windows 7 and I followed them to a tee. Had no problems at all. But bear in mind you will need to change some settings with you antivirus and firewall.
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