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allison.garfield0c83782a Offline
#1 Posted : Friday, June 14, 2013 7:30:30 PM(UTC)

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Any Advice? I am trying to cut a monogram with the nursery rhymes cartridge and the letters keep cutting not curved correctly. I have tried new blades and restarting.
Coah'sNana Offline
#2 Posted : Saturday, June 15, 2013 11:34:40 AM(UTC)

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Are you using the E2 by itself or with CCR or a Gypsy? Which image specifically? I can try it and let you know if same thing happens to me.

Can you post of pic of what it looks like?

ETA: Adding some pics of samples I tried. A) Using machine alone, B) Using machine with Gypsy and, C) Using machine with CCR.

Have you tried adjusting your blade depth, pressure, etc? Is your machine up to date? If yes and yes, you are probably better off calling support. They can walk you through some troubleshooting over the phone. HTH

Using machine alone
With Gypsy (welded monograms)
Using machine with Gypsy (welded monograms)
With CCR (one welded image, one single image)
Using machine with CCR (one welded image, one single image)

Edited by user Saturday, June 15, 2013 1:05:16 PM(UTC)  | Reason: added pics

Sherri Kay Offline
#3 Posted : Saturday, June 15, 2013 11:47:36 AM(UTC)
Sherri Kay

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Take out your blade and clean it out. Maybe something is caught up in there which won't allow the blade to turn and cut the curves. It's worth a try.
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