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AmandaTrujillo2432631f Offline
#1 Posted : Thursday, June 27, 2013 10:29:36 PM(UTC)
AmandaTrujillo2432631f

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Im so frustrated right now... My mini is not cutting correctly. When I try to cut any shape it never connects at its start end points. ie: if I cut a square... it will begin the cut in the middle of the left side and connect to end at that same point... well mine is connecting to end just to the right by about 1mm. Which means everything is not cut completely and I am so frustrated because I have to fix the misalignment with scissors every time. Someone please help!
 1 user thanked AmandaTrujillo2432631f for this useful post.
lorenda on 7/24/2013(UTC)
CricutGena Offline
#2 Posted : Tuesday, July 02, 2013 8:41:51 PM(UTC)
CricutGena

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Hello! Please call customer service at 877-7cricut. We can assist you over the phone.

-Cricut Gena
 1 user thanked CricutGena for this useful post.
Ms H of Louisiana on 7/17/2013(UTC)
lorenda Offline
#3 Posted : Wednesday, July 24, 2013 3:58:36 PM(UTC)
lorenda

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Hi Amanda, I had the exact same problem. I called customer service and they are sending me a new blade assembly. If that doesn't work, they will exchange the Mini. I'm worried though that this seems to be a common problem, maybe(?). Was the situation resolved for you? If so, how?

I wonder, have any other mini users experienced this, and if so, how was it fixed?

I've waited a long time to splurge on my Cricut and am sad that on my first project I ran into a problem.Sad

Lorenda


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Screen Shot 2013-07-24 at 4.01.46 PM.png
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