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kobernicke670afe4 Offline
#1 Posted : Thursday, July 11, 2013 5:41:32 AM(UTC)

Rank: Newbie

Groups: Registered
Joined: 7/11/2013(UTC)
Posts: 1

Hi everyone!! I am a long time cricut user, and just bought a cricut Mini to replace by dead Create. I haven't scrapped for a while so I haven't logged into my account since the Fall. Today I cannot login. I have checked and rechecked my email and password. I also tried the forgot password link to have them send me a link to reset it -- this doesn't work either. That page doesn't seem to load correctly - there is no text. But I did type my email in the box that looks like you should, and then click on an orange square which most likely is the "send me a link" button to reset my password. It seems to take this information but then again - there is no text on the page that loads. Also - I've tried 4 times and I have not received any email from Cricut.com.

Anybody else having problems logging in today? I can't even begin to register and set up my Mini without logging in to my account. I set up a new account (fake me) just to send this message to the forums.


CricutGena Offline
#2 Posted : Thursday, July 11, 2013 9:05:06 AM(UTC)

Rank: Advanced Member

Groups: Registered
Joined: 3/28/2011(UTC)
Posts: 972

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Hello, you will need to contact customer service. We can not help with log in issues over the message boards. Hope to hear from you soon.

-Cricut Gena
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