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ps11476a3eca1e Offline
#1 Posted : Sunday, August 11, 2013 12:45:58 AM(UTC)
ps11476a3eca1e

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I just got my Cricut Expression 2 today. Everything was great until I tried to make several critters from the "Create a Critter" cartridge, and some of the images won't load... and therefore won't cut. When I click them, they show up at the top like normal. Then when I click the home screen there is a grey box instead of the actual image on the grid. And it won't let me cut. Some of the images work, some don't. It's driving me insane! I rebooted and it still didn't work. PLEASE let me know if any of y'all have had this problem and know what to do. Thanks!:)
Godot's Girl Offline
#2 Posted : Sunday, August 11, 2013 2:04:06 AM(UTC)
Godot's Girl

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Location: Too far from the farm! MQ pg.13, #387; Circle MQ pg. 4, #98

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I may have this wrong, but it sounds like you have the image sized too large for the mat. Try checking your size, make sure you have relative size on, and see if that helps. You can also call Cricut support at 877-7CRICUT. they are on Mountain Time. GG
 2 users thanked Godot's Girl for this useful post.
ps11476a3eca1e on 8/11/2013(UTC), Narelle on 8/11/2013(UTC)
ps11476a3eca1e Offline
#3 Posted : Sunday, August 11, 2013 10:47:09 AM(UTC)
ps11476a3eca1e

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Oh my goodness- THAT WAS IT! I don't know why I didn't think of that. Thank you SO much! I start my first day as a 3rd grade teacher tomorrow and really needed to finish my projects.... I was starting to panic:) Thanks again!!!!
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