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noxbailef3ae7183 Offline
#1 Posted : Wednesday, August 21, 2013 5:46:47 PM(UTC)
noxbailef3ae7183

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Hi

I tried to update the cricut create (model CRV20001)for the first time from v1.50 using the craft room...it tried to update to a higher version either 1.6x OR 2XX I cant remember exactly.

It failed at 30% and I have tried everything possible to get it to detect again.

I uninstalled & installed all the drivers but its still not detected.

I tried usign design studio to go back but when trying to update from there (help > update cricut firmware) it does not detect the cricut.

Nothing works..it turns on the lights but the screen never shows a display..

Is there a way to fix it at this point? A different way to fix the firmware since it probably got all scrambled.

All help would be greatly appreciated. Crying

Oh yes..I tried the reset too but no sucess.
sewnmachine Offline
#2 Posted : Wednesday, August 21, 2013 6:03:59 PM(UTC)
sewnmachine

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That happened to mine too. There is a way to fix it, so don't despair. What I had to do was download a trial version of design studio and set the machine back to an earlier version.
But that might not be the same fix for you. Best to call customer service.

noxbailef3ae7183 Offline
#3 Posted : Wednesday, August 21, 2013 6:45:51 PM(UTC)
noxbailef3ae7183

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The only problem with that is that deisign studio will NOT see the cricut so no way of going back....
CricutGena Offline
#4 Posted : Wednesday, August 21, 2013 7:00:46 PM(UTC)
CricutGena

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Hello, Customer Service can assist you. Please call, the number is 877-7cricut.

-Cricut Gena
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