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shawneebrook055f44ed42 Offline
#1 Posted : Sunday, September 01, 2013 2:03:51 PM(UTC)
shawneebrook055f44ed42

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MY CE2 will power on but keeps "resetting" it never gets past the screen that sayd Cricut expression 2. does anybody know if there is a way to do a hard reset or something for it? I have tried the obvious of unplugging and trying to restart it that way. NEED HELP PLEASE! I have orders that I need to make! Thank you:)
Narelle Offline
#2 Posted : Sunday, September 01, 2013 5:53:00 PM(UTC)
Narelle

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Originally Posted by: shawneebrook055f44ed42 Go to Quoted Post
MY CE2 will power on but keeps "resetting" it never gets past the screen that sayd Cricut expression 2. does anybody know if there is a way to do a hard reset or something for it? I have tried the obvious of unplugging and trying to restart it that way. NEED HELP PLEASE! I have orders that I need to make! Thank you:)



E2 Reset instructions

Download the latest version of Cricut sync (if you don’t already have it.) http://www.cricut.com/home/support/cricut-sync

With the E2 turned off:

Plug your E2 into the computer and open up Cricut Sync
Select “Don’t Update Now” if it prompts you to update.
Select the “Help” option
Select “Troubleshooting”
Answer the 5 questions that appear as follows:
• Yes
• No
• No
• No
• Yes
You will be prompted to put your E2 into recovery mode. To do that:

Hold down the Home button, the Pause button and the power button together.
A blue screen will appear.

Once the troubleshooting process is complete disconnect your E2 and try using your machine again.

If your issue has still not been fixed contact PC customer service on 1-877-727-4288 | Monday-Friday: 7am-6pm MST.
 2 users thanked Narelle for this useful post.
caryn.surfin3f142f65 on 9/21/2013(UTC), JESS Because Cards on 4/5/2014(UTC)
marge.tbsc11984a4 Offline
#3 Posted : Friday, February 14, 2014 8:01:24 PM(UTC)
marge.tbsc11984a4

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thank you very much for that post it the best think
baloothebear1000b655b050 Offline
#4 Posted : Thursday, May 15, 2014 5:03:38 AM(UTC)
baloothebear1000b655b050

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BigGrin Thank you for this information - it workedBigGrin
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