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rapidbobbyed3d4164 Offline
#1 Posted : Wednesday, July 17, 2013 10:39:07 AM(UTC)
rapidbobbyed3d4164

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brand new machine. plugged it up, turned it on, said to install cartridge to obtain updates and that was it. will not center blade and will not release print carriage. tried hooking up to website on my computer. it says my USB cable is not connected. any suggestions?rtrkv
CricutGena Offline
#2 Posted : Wednesday, July 17, 2013 7:26:58 PM(UTC)
CricutGena

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Hello! Please call customer service at 877-7cricut. We can help you through customer service.

-Cricut Gena
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#3 Posted : Monday, September 02, 2013 5:04:51 PM(UTC)
~~L*I*N*D*A ^I~N^ C*O*L*O*R*A*D*O~~

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Originally Posted by: rapidbobbyed3d4164 Go to Quoted Post
brand new machine. plugged it up, turned it on, said to install cartridge to obtain updates and that was it. will not center blade and will not release print carriage. tried hooking up to website on my computer. it says my USB cable is not connected. any suggestions?rtrkv


Originally Posted by: CricutGena Go to Quoted Post
Hello! Please call customer service at 877-7cricut. We can help you through customer service.

-Cricut Gena


Again, so sorry that this happened. Was customer service able to help you?
TIA

Linda
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