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crystle.minorf8420ce5 Offline
#1 Posted : Saturday, September 28, 2013 1:29:48 PM(UTC)
crystle.minorf8420ce5

Rank: Newbie

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Joined: 9/27/2013(UTC)
Posts: 2

I am trying to update and get to the part that it updates- but then at 5 or 7 or 3% the cricut rebots and everything stops....what am I doing wrong? I have my firewall suspended during the time I am working on it so that is not it....

I am so frustrated...

Edited by user Saturday, September 28, 2013 1:30:48 PM(UTC)  | Reason: Spelling error

Cricut Dani Offline
#2 Posted : Sunday, September 29, 2013 1:07:50 PM(UTC)
Cricut Dani

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Originally Posted by: crystle.minorf8420ce5 Go to Quoted Post
I am trying to update and get to the part that it updates- but then at 5 or 7 or 3% the cricut rebots and everything stops....what am I doing wrong? I have my firewall suspended during the time I am working on it so that is not it....

I am so frustrated...


Hello,

What firewall or antivirus are you running on the computer? Have you tried reinstalling the drivers from the help link in the top left hand corner of the Craft Room window?

-Cricut Dani

crystle.minorf8420ce5 Offline
#3 Posted : Monday, September 30, 2013 10:11:03 AM(UTC)
crystle.minorf8420ce5

Rank: Newbie

Groups: Registered
Joined: 9/27/2013(UTC)
Posts: 2

I turend the firewall off completely to see if that would help with my log in problems. I think it did. I also re installed the drivers....I have a message into tech support - and I am going to try to call after work tonight...it just makes me crazy - I know it is just something little. It took me forever to realize that I had to take the cartridge out to get it into update mode....I wish it would have told me that....:)
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