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susan.lawgirlc8240857 Offline
#1 Posted : Saturday, September 28, 2013 3:25:22 PM(UTC)
susan.lawgirlc8240857

Rank: Newbie

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I have been trying to cut some projects and in the middle of cutting the mini will suddenly stop cutting leaving a long cutting line and blink red and green on the power button. No message comes up on my computer telling me why or what the problem could be. I tried rebooting, and removing the blade and replacing it and nothing seems to be working. What am I missing? I also cannot figure out how to check for firmware. Help!?!?!

Feeling frustrated Angry
susan.lawgirlc8240857 Offline
#2 Posted : Tuesday, October 08, 2013 12:50:32 PM(UTC)
susan.lawgirlc8240857

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Posts: 2

So apparently there is no response for this?
Coah'sNana Offline
#3 Posted : Tuesday, October 08, 2013 2:10:48 PM(UTC)
Coah'sNana

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Have you tried contacting Support? They have a wonderful staff that can troubleshoot most any problem. Click on the support link at the top right of the page and the times/numbers will be listed there. HTH
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