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mom2sidsquid Offline
#1 Posted : Sunday, October 13, 2013 4:27:42 PM(UTC)
mom2sidsquid

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I have always been one of the lucky ones and my Imagine worked. I have NOT used it nor updated since Christmas until today. It no longer works with CCR. I send the project and it says follow the instructions on the screen. However, the screen only shows connected and then goes to the main menu.

It is printing and cutting as a stand alone. Any suggestions.
tara.daisy9e136a1e Offline
#2 Posted : Sunday, November 10, 2013 10:11:13 PM(UTC)
tara.daisy9e136a1e

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this is what happened to me as well and i had the machine replaced but the new machine did the same thing.

Customer service is not being helpful and legal has told me I am not allowed to contact them even though they are in the wrong (as advised by civil lawyer from utah and bc lawyer).

Hope you miraculously got yours working!
Khrista Offline
#3 Posted : Wednesday, November 27, 2013 11:11:51 PM(UTC)
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Originally Posted by: mom2sidsquid Go to Quoted Post
I have always been one of the lucky ones and my Imagine worked. I have NOT used it nor updated since Christmas until today. It no longer works with CCR. I send the project and it says follow the instructions on the screen. However, the screen only shows connected and then goes to the main menu.

It is printing and cutting as a stand alone. Any suggestions.


Did you get an answer on this? They could never work out all the kinks with it and CCR which is why it's now only supported as a 'stand alone' machine. Some people have a beta version of CCR which works a little better with the Imagine... glitchy as it's beta software. If you updated the Imagine, that probably also killed it working with CCR :( Mine has always been hit and miss once I went past the one beta version. I just use another particular machine now and use my Imagine for the RGB code ability with my cartridges :)

:) Khrista
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