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Crazy Crafty Jo Offline
#1 Posted : Saturday, December 28, 2013 10:33:49 AM(UTC)
Crazy Crafty Jo

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So I just went to make a cut using Cricut Craft Room and I got this error message:

Quote:
You have 2 of 2 computers authorized on your Cricut Account.
You will not be able to authorize and additional computers until
Wed Apr 30 2014. Please contact Customer Support.


This all happened on the computer I've been using the Cricut Craft Room program on ever since I installed Mavericks on my Macbook MONTHS ago. Why has this happened now! When I need to make and send out a card like Monday!! Of all the days to do this it has to be on the weekend when Cricut's Customer Service is closed!!

I'm BEYOND furious!!! If its not one thing its something else!! Angry


Is there anyone out there who has had or is having the same problem as me? If so how did you fix it?

Edited by user Saturday, December 28, 2013 10:35:03 AM(UTC)  | Reason: Not specified

scrapalette Offline
#2 Posted : Sunday, December 29, 2013 10:12:39 AM(UTC)
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I don't know why CCR is now "seeing" your computer as a different one {did some of the settings change on your computer with updates?}. But the only way to fix it, that I know of, is to call PC.
doadiecut Offline
#3 Posted : Monday, December 30, 2013 6:57:23 PM(UTC)
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I'm following this - I am having the same issue with my Mac and am beyond frustrated and irritated. I have a client wedding next weekend and need to finish up 500 flowers for her!

My error message is "You have 2 of 2 computers authorized on your Cricut Account.
You will not be able to authorize any additional computers until Tue May 20 2014. Please contact Customer Support."

Uh, the holidays are here and I doubt anyone will be at customer service tomorrow….
stampwab6e2ae624 Offline
#4 Posted : Monday, December 30, 2013 7:25:53 PM(UTC)
stampwab6e2ae624

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I'm trying to download Cricut Craft Room onto my new Macbook, and it's saying it can't because "this program is from an unidentified source" ...????

any help/suggestions?
Narelle Offline
#5 Posted : Monday, December 30, 2013 9:32:08 PM(UTC)
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Originally Posted by: stampwab6e2ae624 Go to Quoted Post
I'm trying to download Cricut Craft Room onto my new Macbook, and it's saying it can't because "this program is from an unidentified source" ...????

any help/suggestions?


Originally Posted by: chibimoondotus039d4e62 Go to Quoted Post
If you hold shift and right click on it, choose Open from the menu and it will open.

Tina M Offline
#6 Posted : Saturday, January 04, 2014 7:35:10 AM(UTC)
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may or may not be relevant, but when I went to cut at my sisters house I was told I could not authorize another computer until February. The 6th to be specific. maybe they are working on something to allow us more then the 2 authorized computers, hence messing everything up for all.

hope it's resolved soon for all!
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