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kenzydsmithc04739af Offline
#1 Posted : Wednesday, January 01, 2014 4:20:20 PM(UTC)

Rank: Newbie

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Joined: 1/1/2014(UTC)
Posts: 1

Last year I received the Cricut as a gift. I finally had a chance to take it out and use. It turned on once and between putting paper on cutting mat and loading, it beeped three times, screen went blank and the left third of the keys are lit up. I've tried resetting and updating firmware, but both have been unsuccessful. I've searched online forums too. It's a little frustrating that a new machine out of the box doesn't work. I know some will say it's out of warranty, but I haven't had time to use it until now due to several hospitalizations. Would love to get working so I can start fundraising for transplant. All help is greatly appreciated! Thanks!
sscott060a204a Offline
#2 Posted : Saturday, January 11, 2014 9:57:01 PM(UTC)

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Joined: 1/11/2014(UTC)
Posts: 1

I am feeling your frustration. i got one this year for Christmas. My screen display does not work. i was able to cut 2 items and now i cante get it to work. not happy
debbie59b451bb Offline
#3 Posted : Wednesday, July 16, 2014 4:03:49 PM(UTC)

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Same problem. I was able to use it for one project with no problem. Haven't used it in about six months. Just tried and the power button comes on but the LCD display is dark. I tried hitting the reset button but no change. Very disappointing that it isn't working after so little use.
scrapalette Offline
#4 Posted : Wednesday, July 16, 2014 5:29:07 PM(UTC)

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If only there was a customer service department you could call to help troubleshoot.

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