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GracefulGrammar Offline
#1 Posted : Saturday, February 08, 2014 10:42:01 AM(UTC)
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PC, please respond to the following:

In order to run Design Space WELL with no long delays:

What speed internet is needed??
How much ram on the computer?
How much hard drive space on the computer?
Computer processor?

What operating systems are supported?? for MS Windows, Macintosh, Tablets, Linux?? and the Version numbers supported???

It is very difficult to make a decision to buy any computer-dependent machine without this information!

Edited by user Saturday, February 08, 2014 10:55:15 AM(UTC)  | Reason: Not specified

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GypsyBoricua on 2/8/2014(UTC), CricketCMV on 2/8/2014(UTC), blurobin on 2/9/2014(UTC)
GypsyBoricua Offline
#2 Posted : Saturday, February 08, 2014 10:47:37 AM(UTC)
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You might want to correct the Topic header to Design Space. I do it all the time and then have to re-type. They should have called it Space Design so we wouldn't get the two names confused.
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GracefulGrammar on 2/8/2014(UTC)
CricketCMV Offline
#3 Posted : Saturday, February 08, 2014 2:46:19 PM(UTC)
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I am asking the same things, GracefulGrammar!!! We need to know! We're not getting answers we need to BUY on launch. I guess they are counting on all the younger generations to buy the EXPLORE....wonder how many they will sell at launch?

I might.....but, I probably won't.....but, I might!! There are way too many questions, though.

Char
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GypsyBoricua on 2/8/2014(UTC)
melodylanedesigns Offline
#4 Posted : Saturday, February 08, 2014 2:55:08 PM(UTC)
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I don't THINK, you need space and or that it matters what processor, but I think ram would help but I don't know for sure either but the only reason I am responding is to tell you you could try it and if does not work for you you could send it back or sell it to someone that missed it at launch especially if they sell out.
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CricketCMV on 2/8/2014(UTC), blurobin on 2/9/2014(UTC)
GracefulGrammar Offline
#5 Posted : Saturday, February 08, 2014 2:56:08 PM(UTC)
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Originally Posted by: CricketCMV Go to Quoted Post
I am asking the same things, GracefulGrammar!!! We need to know! We're not getting answers we need to BUY on launch. I guess they are counting on all the younger generations to buy the EXPLORE....wonder how many they will sell at launch?

I might.....but, I probably won't.....but, I might!! There are way too many questions, though.

Char


The younger generation is 100% computer savvy....... these types of questions are 2nd nature to them before they buy any technology! There are concerns out there because technical questions are going unanswered and there are no real life demos!

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CricketCMV on 2/8/2014(UTC)
CricketCMV Offline
#6 Posted : Saturday, February 08, 2014 3:52:36 PM(UTC)
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Originally Posted by: GracefulGrammar Go to Quoted Post
The younger generation is 100% computer savvy....... these types of questions are 2nd nature to them before they buy any technology! There are concerns out there because technical questions are going unanswered and there are no real life demos!



Are you saying the younger generation is willing to buy first and ask questions later?

Char
GypsyBoricua Offline
#7 Posted : Saturday, February 08, 2014 3:58:09 PM(UTC)
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I think it is really a shame that this most basic info has not been given.
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GracefulGrammar on 2/8/2014(UTC)
Cindy J Offline
#8 Posted : Saturday, February 08, 2014 4:01:35 PM(UTC)
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Melody -
Just curious: Have you heard anything from PC yet about being able to post your videos?
Have you received your machine yet?
GracefulGrammar Offline
#9 Posted : Saturday, February 08, 2014 4:03:12 PM(UTC)
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Originally Posted by: CricketCMV Go to Quoted Post
Are you saying the younger generation is willing to buy first and ask questions later?

Char


no...... "before they buy" these are the questions they expect to be answered! At the least, the specifications are posted on the outside of the box and on the product website!

Edited by user Saturday, February 08, 2014 4:05:59 PM(UTC)  | Reason: Not specified

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CricketCMV on 2/8/2014(UTC)
CricketCMV Offline
#10 Posted : Saturday, February 08, 2014 4:04:56 PM(UTC)
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Originally Posted by: GracefulGrammar Go to Quoted Post
no......


Well, what were you trying to say? I'm not questioning that you said it right; I don't always get what people are trying to tell me (it's all me)!

Char
GracefulGrammar Offline
#11 Posted : Saturday, February 08, 2014 4:07:32 PM(UTC)
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Originally Posted by: CricketCMV Go to Quoted Post
Well, what were you trying to say? I'm not questioning that you said it right; I don't always get what people are trying to tell me (it's all me)!

Char


no...... "before they buy" these are the questions they expect to be answered! At the least, the specifications are posted on the outside of the box and on the product website!

sorry, i hit post before i was ready...... should have been preview :-)
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CricketCMV on 2/8/2014(UTC)
CricketCMV Offline
#12 Posted : Saturday, February 08, 2014 4:10:44 PM(UTC)
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Originally Posted by: GracefulGrammar Go to Quoted Post
no...... "before they buy" these are the questions they expect to be answered! At the least, the specifications are posted on the outside of the box and on the product website!

sorry, i hit post before i was ready...... should have been preview :-)


After I wrote the next post and POSTED, that went through my mind! Sorry, GGrammar.

And, normally, you have that kind of information POSTED on your website when you give customers information about your products. Any kind of software I have EVER purchased has all this information on their website. That's how I decide whether or not I can purchase a product.

That's what I'm trying to say; if I can't get this kind of information before LAUNCH, I have no other option than to WAIT to buy a machine I would LOVE to buy at launch. Even though I probably won't be buying the machine at launch for other reasons....those being I'm not sure I can justify spending the money right now (personally).

Char
GracefulGrammar Offline
#13 Posted : Saturday, February 08, 2014 4:26:12 PM(UTC)
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Originally Posted by: melodylanedesigns Go to Quoted Post
I don't THINK, you need space and or that it matters what processor, but I think ram would help but I don't know for sure either but the only reason I am responding is to tell you you could try it and if does not work for you you could send it back or sell it to someone that missed it at launch especially if they sell out.


Hi, Melody.....

At some point even the cloud has to make contact with "earth", ie, my computer..... Design Space will not run equally on a 5 year old computer with a 2 gigs of ram and 2.0 mbps net connection as it will run on a new computer with 16 gigs of ram and a 25.0 mbps net connection. That's why minimum specifications are needed.

Edited by user Saturday, February 08, 2014 4:26:58 PM(UTC)  | Reason: Not specified

melodylanedesigns Offline
#14 Posted : Saturday, February 08, 2014 4:32:29 PM(UTC)
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Originally Posted by: GracefulGrammar Go to Quoted Post
Hi, Melody.....

At some point even the cloud has to make contact with "earth", ie, my computer..... Design Space will not run equally on a 5 year old computer with a 2 gigs of ram and 2.0 mbps net connection as it will run on a new computer with 16 gigs of ram and a 25.0 mbps net connection. That's why minimum specifications are needed.


Yes, I know that is why I said ram would help. and a better internet I am sure would help also. As I said I was not trying to answer instead of PC I was just suggesting if we don't get an answer you could send it back if it does not work. I would also think these answers should be answered on HSN.
GracefulGrammar Offline
#15 Posted : Saturday, February 08, 2014 4:41:45 PM(UTC)
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Originally Posted by: melodylanedesigns Go to Quoted Post
Yes, I know that is why I said ram would help. and a better internet I am sure would help also. As I said I was not trying to answer instead of PC I was just suggesting if we don't get an answer you could send it back if it does not work. I would also think these answers should be answered on HSN.


In my opinion, this information should be available before purchase....... Go to Costco and look at any computer-related product...... minimum requirements and specifications are listed on the outside of the box, so a user can make a informed decision before purchase.

Thanks for all the help you are trying to give, Melody. It's appreciated; but, I think it's time PC provide some technical specifications and requirements to potential buyers.

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GypsyBoricua on 2/8/2014(UTC)
MaryScraps Offline
#16 Posted : Saturday, February 08, 2014 6:04:28 PM(UTC)
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I'm reading all these posts from everyone.
I see nothing but red flags flying through the air.
They are launching this machine and nothing is ready.
When you get this machine the software will still be in beta testing.
Some of you have been through the gypsy, Imagine and E2 problems.
And your ready to jump in with both feet and do it all again?
I don't understand why you would want to put yourselves through this again.
I know some are not going to be happy because nothing is ready yet.
It is going to be a long wait for all the features to materialize.
If they even do materialize.
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CricketCMV on 2/8/2014(UTC), GypsyBoricua on 2/8/2014(UTC)
CricketCMV Offline
#17 Posted : Saturday, February 08, 2014 6:19:43 PM(UTC)
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Originally Posted by: melodylanedesigns Go to Quoted Post
Yes, I know that is why I said ram would help. and a better internet I am sure would help also. As I said I was not trying to answer instead of PC I was just suggesting if we don't get an answer you could send it back if it does not work. I would also think these answers should be answered on HSN.


The questions won't be asked on HSN; I'm pretty sure all the calls coming in will be "fielded" and there will be no such questions on HSN.

The presentations I have ever seen are all "cut and dried". They know what they're going to say before they say whatever they're going to say. Yes, the phone calls seem random; I would be willing to bet they are all "fielded" before they are put on the air.

Not just with HSN.....this happens in all companies when they are doing their promotions. They don't want to be bothered to have to answer questions for which they will not be privy to the answers to the questions.

We really would LOVE the answers before PC's LAUNCH date with HSN. We really would LOVE to have the questions answered by PC representatives....who actually know the answers to the questions.

Char

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GypsyBoricua on 2/8/2014(UTC)
CricketCMV Offline
#18 Posted : Saturday, February 08, 2014 6:24:28 PM(UTC)
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Originally Posted by: MaryScraps Go to Quoted Post
I'm reading all these posts from everyone.
I see nothing but red flags flying through the air.
They are launching this machine and nothing is ready.
When you get this machine the software will still be in beta testing.
Some of you have been through the gypsy, Imagine and E2 problems.
And your ready to jump in with both feet and do it all again?
I don't understand why you would want to put yourselves through this again.
I know some are not going to be happy because nothing is ready yet.
It is going to be a long wait for all the features to materialize.
If they even do materialize.


To be honest, I would like to see some of our questions answered so I don't have to go through OTHER things should I decide to buy the EXPLORE at LAUNCH. I should think PC should want to help us with that.

PC Has, on many occasions, listened to things we're saying on the MBs. Just recently, they made a very SIGNIFICANT change in how they first presented their information in changing that we could download and cut SVGs for FREE (at first it was going to be a part of the $9.99/mo. subscription)!

From time-to-time our discussions here have brought forth surprises and answers.

Maybe we could effect that before February 12th. I believe PC has good answers to many of these questions. I also believe that had these questions NOT BEEN ASKED here, they would have still been on the minds of many users here resulting in less than desirable SALES counts on February 12th.

I hope I'm wrong about all of that; but, those are my feelings/thoughts.

I am still hoping PC will be giving some answers on here Monday or Tuesday.

Char
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MaryScraps on 2/9/2014(UTC)
GrammyCris Offline
#19 Posted : Saturday, February 08, 2014 7:27:19 PM(UTC)
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Just something I have found....if I go on Cricut's facebook page and post a question regarding the new machine and design program I have had it answered that same day....not just by an informed customer but by a PC Cricut person. I don't know why they aren't answering as promptly on this board.
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CricketCMV Offline
#20 Posted : Saturday, February 08, 2014 8:34:51 PM(UTC)
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Originally Posted by: GrammyCris Go to Quoted Post
Just something I have found....if I go on Cricut's facebook page and post a question regarding the new machine and design program I have had it answered that same day....not just by an informed customer but by a PC Cricut person. I don't know why they aren't answering as promptly on this board.


Thanks for that information, GrammyCris. I always forget to go to FB to check these things out; however, I haven't seen any questions that I have answered out there; I was out there last night. I can't remember if I posed one out there or not; I'll have to go check.

I get too confused going from here to there to here. Life is confusing enough!!

Char
sandybj195566ad990e Offline
#21 Posted : Saturday, February 08, 2014 9:33:05 PM(UTC)
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They are picking and choosing which questions they are answering, and none of them are about when design space will be available.
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ellamap Offline
#22 Posted : Saturday, February 08, 2014 9:48:51 PM(UTC)
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I think if a person has concerns about the Explore and the software then wait and buy it later. That way you will have the answers you need. I know if I were worried I wouldn't be hitting that buy button on the12th.
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scrapalette Offline
#23 Posted : Saturday, February 08, 2014 9:49:53 PM(UTC)
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If it's not posted before she gets her Explore, Joy will see what the info with the Explore says about computer requirements for Design Space.


Originally Posted by: sandybj195566ad990e Go to Quoted Post
They are picking and choosing which questions they are answering, and none of them are about when design space will be available.


I'm sure they {the ones who are answering on FB} don't know when Design Space will be available. PC invited 100 bloggers to the Explore reveal party and has agreements with those bloggers, who are just now starting to receive their Explores, to promote it. I'm sure they want the people, they chose to come to the reveal, to get their machines and get their info/photos/videos together before they release Design Space to everyone.
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#24 Posted : Sunday, February 09, 2014 2:14:19 AM(UTC)
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Originally Posted by: scrapalette Go to Quoted Post
If it's not posted before she gets her Explore, Joy will see what the info with the Explore says about computer requirements for Design Space.




I'm sure they {the ones who are answering on FB} don't know when Design Space will be available. PC invited 100 bloggers to the Explore reveal party and has agreements with those bloggers, who are just now starting to receive their Explores, to promote it. I'm sure they want the people, they chose to come to the reveal, to get their machines and get their info/photos/videos together before they release Design Space to everyone.


Well they had better hurry up. Cricut Gena has promised that we will get to play with Design Space before the launch on HSN and that is only days away. At best we are only going to get to play for a day if at all. I will be so disappointed if I don't get to play with it before launch. It would be a lot more informative then the presentation on Hsn in my opinion. Those presentation tend to be more hype than real information. Melissa
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MaryScraps Offline
#25 Posted : Sunday, February 09, 2014 5:36:53 AM(UTC)
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Originally Posted by: sandybj195566ad990e Go to Quoted Post
They are picking and choosing which questions they are answering, and none of them are about when design space will be available.


I know. I asked questions on FB and none of them were answered.
They sure are picking and choosing which questions they are answering.

Originally Posted by: ellamap Go to Quoted Post
I think if a person has concerns about the Explore and the software then wait and buy it later. That way you will have the answers you need. I know if I were worried I wouldn't be hitting that buy button on the12th.


Right now that is my plan to wait.
I'm going to wait and see how this unfolds.
There are just way too many unanswered question for me to feel comfortable getting the Explore.
I won't know until I see the software.



MaryScraps Offline
#26 Posted : Sunday, February 09, 2014 5:40:42 AM(UTC)
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Originally Posted by: CricketCMV Go to Quoted Post
Thanks for that information, GrammyCris. I always forget to go to FB to check these things out; however, I haven't seen any questions that I have answered out there; I was out there last night. I can't remember if I posed one out there or not; I'll have to go check.

I get too confused going from here to there to here. Life is confusing enough!!

Char


It does get confusing as to what you read where.
And what question you asked where.
Then try to find it again on FB to see if your question was answered.
It is like trying to find a needle in a haystack.
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CricketCMV on 2/9/2014(UTC)
PaperCraft65 Offline
#27 Posted : Sunday, February 09, 2014 7:30:28 AM(UTC)
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Don't put too much stock into "minimum requirements" Those will often state what you need to get the program running - but it doesn't necessarily mean it will run well.

If you are serious about having good luck with ANY graphics based editing program - you will need to invest in a computer that will work well with that.

The name brand of a computer is not as important as what is inside of it. Intel core processors, at least 6gb ram (more is better) and a good graphics card are important. More important than a massive hard drive (which you will probably not be using with this program anyway.

It's like saying a camera with more mega pixels is better. It is more important to have a top line processor and good glass on a camera than a super high megapixel count.

Also - do basic maintenance on your computer. You don't drive your car without having the oil changed and air in the tires. Keep your machine updated. Avoid bloated anti-virus programs like Norton and McAfee, but do have anti-virus software that you keep updated! Use some malware removal software and scan frequently. All these things are FREE and easy to do. Google is your friend - read more about it! :) There are some great computer help message boards if you need help getting rid of problems.

But on the other end - Provo Craft must have a program that is easy to run and WORKS! I hope they have tested it, and tested it well. If this one is super buggy out of the gate - they are going to have a lot of trouble. Too many crafters have used other software that does work and won't tolerate inferior products.

Quote:
The younger generation is 100% computer savvy....... these types of questions are 2nd nature to them before they buy any technology!




IMO - no way! Some younger people are very savvy - but they are the ones who take the time to learn about it. But to say they are 100% savvy. Nope! Navigating software may be more intuitive to them. I know a lot of older people who know a tremendous amount, but they take the time to research and learn. Places like this message board are great, because you can ask questions and learn - but you can also make Google queries and teach yourself the basics you need in addition to to that!
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CricketCMV Offline
#28 Posted : Sunday, February 09, 2014 1:42:26 PM(UTC)
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Originally Posted by: PaperCraft65 Go to Quoted Post
Don't put too much stock into "minimum requirements" Those will often state what you need to get the program running - but it doesn't necessarily mean it will run well.

TRUE...BUT AT LEAST YOU HAVE SOMETHING (A BASE) TO GO ON; WE HAVE NOTHING, SO FAR. AND, THAT'S OKAY...IF THAT'S THE WAY PC WANTS IT (THEY OBVIOUSLY DO). What I try to do by asking such questions is give PC the idea they might have a lot more sales out of the gate if they open up and give us information ahead of time.

If you are serious about having good luck with ANY graphics based editing program - you will need to invest in a computer that will work well with that.

The name brand of a computer is not as important as what is inside of it. Intel core processors, at least 6gb ram (more is better) and a good graphics card are important. More important than a massive hard drive (which you will probably not be using with this program anyway.

WHAT ABOUT NAME BRAND OF THE BROWSER YOU USE? PC stated in CCR that the preferred browser was Internet Explorer. Many could not use CCR the way they wanted to use it. IE, of late, has been pretty unstable (for me, anyway). They have had their problems. Luckily, I have had very little trouble with CCR, but I'm not sure that would be the case if I was CUTTING when they're having their issues (freezing up)! I have 8GB RAM on this computer.....when I'm on IE the past few months, they are freezing up and blanking out on me.

It's like saying a camera with more mega pixels is better. It is more important to have a top line processor and good glass on a camera than a super high megapixel count.

Also - do basic maintenance on your computer. You don't drive your car without having the oil changed and air in the tires. Keep your machine updated. Avoid bloated anti-virus programs like Norton and McAfee, but do have anti-virus software that you keep updated! Use some malware removal software and scan frequently. All these things are FREE and easy to do. Google is your friend - read more about it! :) There are some great computer help message boards if you need help getting rid of problems.

I agree with most of this; although, I don't know what you mean by BLOATED ANTI-VIRUS LIKE NORTON. I have used Norton for years on three computers. Norton has been wonderful to me; I love their service and what they have done for me. A lot of my friends, on the other hand, use the FREE programs. They are constantly (several I know, anyway) having to send their computers in to get FREED of viruses....hundreds of viruses!

But on the other end - Provo Craft must have a program that is easy to run and WORKS! I hope they have tested it, and tested it well. If this one is super buggy out of the gate - they are going to have a lot of trouble. Too many crafters have used other software that does work and won't tolerate inferior products.

They did state in their initial information (Home Page here) that the machine has been tested and tested over and over again!

IMO - no way! Some younger people are very savvy - but they are the ones who take the time to learn about it. But to say they are 100% savvy. Nope! Navigating software may be more intuitive to them. I know a lot of older people who know a tremendous amount, but they take the time to research and learn. Places like this message board are great, because you can ask questions and learn - but you can also make Google queries and teach yourself the basics you need in addition to to that!


Char
GracefulGrammar Offline
#29 Posted : Monday, February 10, 2014 6:24:07 AM(UTC)
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It's a day and half before debut, and no previews from real people??? I can't test drive the software myself for a cutter that is 100% computer/net dependent? I can't even find screenshots that would indicate what functions Design Studio really has.

There are so many basic tools that CCR is missing...... I really need to see if Design Space has included these options.

Not getting a warm, fuzzy feeling yet Huh
 1 user thanked GracefulGrammar for this useful post.
CricketCMV on 2/10/2014(UTC)
CricketCMV Offline
#30 Posted : Monday, February 10, 2014 9:02:47 AM(UTC)
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I'm feeling the same......everyone has said they have all this information on FB? I've been out there as late as last night. AG Has made several posts; all very general.

CRICUT's FB Page (where AG posted) has ONE square to click on that shows the EXPLORE. There is hardly anything there to go on!

We were told we would be able to PLAY in SPACE before launch! If they don't come out with something today......I don't think it's even worth it. You can't give people/lovers of your products ONE DAY to play; don't SAY it and then NOT DO it!!!!! It's like trying to mail out my Valentine Card for DGS that needs to get there by Friday but has 1200 miles to go and thinking it will get there in two days. The mail doesn't get there in two days anymore!! Not a very good parallel; but, that's all I could come up with! LOL.

I'm very, very disappointed.

Char

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