Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

Beachbaylee Offline
#1 Posted : Friday, September 17, 2010 12:06:00 PM(UTC)
Beachbaylee

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 1/14/2010(UTC)
Posts: 935
United States
Location: Lebanon, TN

Thanks: 316 times
Was thanked: 371 time(s) in 257 post(s)
My Imagine just came this morning. I had several items missing from my box--the stylus, the instructional DVD and booklet. I have already talked with a very nice customer service rep at PC (I'm sorry, I don't remember her name) and they are sending these items to me. I know several people were getting them for birthday, anniversary and even Christmas presents. Might be a good idea to open and check things out.
 3 users thanked Beachbaylee for this useful post.
thescrapmaster on 9/17/2010(UTC), JenniferQ on 9/17/2010(UTC), AmyInPa on 9/17/2010(UTC)
thescrapmaster Offline
#2 Posted : Friday, September 17, 2010 12:50:28 PM(UTC)
thescrapmaster

Rank: Advanced Member

Groups: Registered
Joined: 3/15/2008(UTC)
Posts: 2,247
Location: Tennessee

Thanks: 849 times
Was thanked: 803 time(s) in 366 post(s)
Good idea! Thanks for the heads up. How sticky is your mat? I read there were some others who have had issues with their new mats.
Beachbaylee Offline
#3 Posted : Friday, September 17, 2010 1:14:14 PM(UTC)
Beachbaylee

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 1/14/2010(UTC)
Posts: 935
United States
Location: Lebanon, TN

Thanks: 316 times
Was thanked: 371 time(s) in 257 post(s)
thescrapmaster wrote:
Good idea! Thanks for the heads up. How sticky is your mat? I read there were some others who have had issues with their new mats.


My mat's not super sticky. I got it calibrated and did a couple of test cuts and it worked fine, but I noticed and the corners were not laying flat on the mat at times, so I'm probably going to call about that too.
ange Offline
#4 Posted : Friday, September 17, 2010 2:04:37 PM(UTC)
ange

Rank: Newbie

Groups: Registered
Joined: 1/13/2008(UTC)
Posts: 3
Location: Kenbridge, VA USA

Thanks: 1 times
My mat is not even sticky enough to hold the paper down while cutting. Oddly enough I was able to get the Imagine calibrated and aligned. I have tried going thru the steps outlined in the users manual and also have used the advice received from other forum members and still no luck. I need to call Provo Craft on this issue to get this resolved...too late now it will have to wait until Monday. Maybe the the extra mats I ordered will come tomorrow...fingers crossed!
Schachteles Offline
#5 Posted : Friday, September 17, 2010 2:30:07 PM(UTC)
Schachteles

Rank: Newbie

Groups: Registered
Joined: 1/8/2009(UTC)
Posts: 8

Thanks: 1 times
Thanks for the heads up!! Mine should arrive next week!
scraphappybarb Offline
#6 Posted : Friday, September 17, 2010 3:01:15 PM(UTC)
scraphappybarb

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Registered, Circle Member
Joined: 2/14/2007(UTC)
Posts: 127
United States

Thanks: 9 times
Was thanked: 39 time(s) in 25 post(s)
Thanks for the info, mine arrived about half an hour ago and I haven't opened it yet. I'll be sure to check it out tonight!
scrappyliss Offline
#7 Posted : Friday, September 17, 2010 3:17:47 PM(UTC)
scrappyliss

Rank: Advanced Member

Groups: Registered
Joined: 12/26/2009(UTC)
Posts: 81

Thanks: 11 times
Was thanked: 9 time(s) in 9 post(s)
Mine was unsealed, but everything was in there. I was pretty upset, but my ma was like set it up first, see if it works. So I did and I am not going to send it back, but will get the warranty on it.
MOMof3Yorkies... Offline
#8 Posted : Friday, September 17, 2010 5:52:07 PM(UTC)
MOMof3Yorkies...

Rank: Advanced Member

Groups: Registered
Joined: 11/24/2006(UTC)
Posts: 116
Location: GOOO WILDCATS!!!

Thanks: 16 times
Was thanked: 21 time(s) in 19 post(s)
ange wrote:
My mat is not even sticky enough to hold the paper down while cutting. Oddly enough I was able to get the Imagine calibrated and aligned. I have tried going thru the steps outlined in the users manual and also have used the advice received from other forum members and still no luck. I need to call Provo Craft on this issue to get this resolved...too late now it will have to wait until Monday. Maybe the the extra mats I ordered will come tomorrow...fingers crossed!



Same issue here, I also noticed SEVERAL SCRATCHES on the top of my machine. It was in the protective rap as well so it seems weird. Some of them were pretty deep. I am going to talk to PC about it next week see what they say.
Sandy Offline
#9 Posted : Friday, September 17, 2010 6:03:54 PM(UTC)
Sandy

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 8/27/2009(UTC)
Posts: 7,754
United States
Location: TX

Thanks: 207 times
Was thanked: 6092 time(s) in 2485 post(s)
I hate when I get something new and it is scratched or torn@ Bummer@
AmyInPa Offline
#10 Posted : Friday, September 17, 2010 6:54:10 PM(UTC)
AmyInPa

Rank: Advanced Member

Groups: Registered
Joined: 6/16/2008(UTC)
Posts: 82
Location: Belleville,PA

Thanks: 11 times
Was thanked: 11 time(s) in 11 post(s)
Oh My Gosh ladiesOhMyGod Sorry that this is happening. I'll be sure to look over mine as soon as it arrives.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 1.259 seconds.
nebo-cricut-04