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klparker312f5e57234 Offline
#91 Posted : Wednesday, February 26, 2014 4:48:07 PM(UTC)
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I received a shipping notification with a tracking number now.
Mine is now located in Piney Flats TN, do delivery date.
But the delivery date for my Tools & Pens is Friday and I got that shipping notice yesterday. Looks like Monday at best for me. A girl can still hope for Friday.... and a weekend of playing.
 2 users thanked klparker312f5e57234 for this useful post.
MaryScraps on 2/26/2014(UTC), GypsyBoricua on 2/26/2014(UTC)
klparker312f5e57234 Offline
#92 Posted : Wednesday, February 26, 2014 6:37:08 PM(UTC)
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My UPS tracking says my Explore was picked up in Piney Flats TN today at 3:44pm
that is the same place my markers & tools are coming from
 1 user thanked klparker312f5e57234 for this useful post.
GypsyBoricua on 2/26/2014(UTC)
sandybj195566ad990e Offline
#93 Posted : Wednesday, February 26, 2014 7:13:55 PM(UTC)
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Me, too. Don't think I'll see it tomorrow.
lrscbs09ba299c Offline
#94 Posted : Wednesday, February 26, 2014 8:11:05 PM(UTC)
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I just spoke with HSN for the 3rd time today (because my status still says packaging) and now they are saying that 400 orders will not be delivered until Monday March 3rd after they GUARANTEED me it would be delivered by tomorrow. They even said they were overnighting it to me. I am not happy!Mad
 1 user thanked lrscbs09ba299c for this useful post.
Tuplohune on 2/28/2014(UTC)
Jbakanov Offline
#95 Posted : Thursday, February 27, 2014 8:08:01 AM(UTC)
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My Explore is still "In Transit to UPS Facility" in Piney Flats, TN (since yesterday @ 2:52pm)
according to the UPS tracking website.

Guess I won't be getting my Explore today :(
Jbakanov Offline
#96 Posted : Thursday, February 27, 2014 10:40:14 AM(UTC)
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I just chatted with UPS customer service, and they haven't even gotten the package.
The fact that it says "Shipped" just means it was labeled but still hasn't left the warehouse.
I know it's such a first world problem, but I just get frustrated when people/ companies drop the ball.
GypsyBoricua Offline
#97 Posted : Thursday, February 27, 2014 10:42:44 AM(UTC)
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From what I can tell, UPS is NOT scanning them as they receive them. I called UPS yesterday morning as well and they said they had not received it. Come the afternoon and it was scanned in California. So UPS is receiving them, just not scanning them until they get to the next hub.
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Jbakanov on 2/27/2014(UTC)
lovethatbug1733 Offline
#98 Posted : Thursday, February 27, 2014 10:44:27 AM(UTC)
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Originally Posted by: jbakanov030b1ced Go to Quoted Post
I just chatted with UPS customer service, and they haven't even gotten the package.
The fact that it says "Shipped" just means it was labeled but still hasn't left the warehouse.
I know it's such a first world problem, but I just get frustrated when people/ companies drop the ball.


I got the same exact message. It is in route to UPS
Jbakanov Offline
#99 Posted : Thursday, February 27, 2014 10:48:27 AM(UTC)
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Originally Posted by: GypsyBoricua Go to Quoted Post
From what I can tell, UPS is NOT scanning them as they receive them. I called UPS yesterday morning as well and they said they had not received it. Come the afternoon and it was scanned in California. So UPS is receiving them, just not scanning them until they get to the next hub.


I hope that next hub is MY HOUSE! LOL
Barbara AnnZehner Offline
#100 Posted : Thursday, February 27, 2014 11:14:53 AM(UTC)
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Mine got to piney flats yesterday 11:25 am and for 26 hours heard nothing, then emailed ups twice finally got an answer, it is in Seacaus N.J.supposed to be delivered by end of day tomorrow, but I emailed ups a couple of times before I got an email from them. so dont give up and email them about our explores.
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Jbakanov on 2/27/2014(UTC)
GypsyBoricua Offline
#101 Posted : Thursday, February 27, 2014 11:20:52 AM(UTC)
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Originally Posted by: jbakanov030b1ced Go to Quoted Post
I hope that next hub is MY HOUSE! LOL


LOL LOL LOL
deeanjo Offline
#102 Posted : Thursday, February 27, 2014 12:29:14 PM(UTC)
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Mine is "Out for Delivery"! I'm going to go home and wait.
MaryScraps Offline
#103 Posted : Thursday, February 27, 2014 12:32:10 PM(UTC)
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Mine Arrived today!! I Love it!!Wub Wub
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GypsyBoricua on 2/27/2014(UTC)
MamaCat Offline
#104 Posted : Thursday, February 27, 2014 12:59:58 PM(UTC)
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My Explore is in Mesquite, and my delivery is scheduled for tomorrow!
SpartyGal05 Offline
#105 Posted : Thursday, February 27, 2014 1:10:28 PM(UTC)
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Keeping my fingers crossed. HSN didn't have a clue if my package shipped. They said either today or Monday 3/3. It has been "packaging" since Monday. My card was charged on 2/25. UPS My Choice shows that the label was created 2/25 and it's coming from HSN in Maumee, OH. I live in MI so it might just show up today (not holding my breath though)
dtdddd6 Offline
#106 Posted : Thursday, February 27, 2014 1:38:55 PM(UTC)
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Mine is "in route to ups facility" since yesterday at 2:52 in TN. Hasn't updated since. I'm in Indiana so I was hopeful it would come yet today but I haven't seen that big brown truck yet! If not today, I really hope it arrives tomorrow so I can play over the weekend. We've got more snow coming in Sunday/Monday so it'll probably be delayed a day or two if it doesn't come by tomorrow.

jenilagingc4866030 Offline
#107 Posted : Thursday, February 27, 2014 2:28:56 PM(UTC)
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Originally Posted by: jbakanov030b1ced Go to Quoted Post
My Explore is still "In Transit to UPS Facility" in Piney Flats, TN (since yesterday @ 2:52pm)
according to the UPS tracking website.

Guess I won't be getting my Explore today :(


Same exact message I got...
klparker312f5e57234 Offline
#108 Posted : Thursday, February 27, 2014 3:12:20 PM(UTC)
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My tools & pens arrived this morning and UPS tracking says my Explore will be here tonight!
GypsyBoricua Offline
#109 Posted : Thursday, February 27, 2014 3:44:20 PM(UTC)
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My has arrived in So. San Francisco, though I don't know why as the closest hub to me in Oakland, where it is being delivered.

My pens and toolkit arrived in Vernon, CA which means I won't get those until Monday.
♥Stampmeblue♥ Offline
#110 Posted : Thursday, February 27, 2014 3:46:30 PM(UTC)
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Originally Posted by: GypsyBoricua Go to Quoted Post
My has arrived in So. San Francisco, though I don't know why as the closest hub to me in Oakland, where it is being delivered.

My pens and toolkit arrived in Vernon, CA which means I won't get those until Monday.


I'm doing the Happy Dance my Explore is in Vernon. That means I should get it tomorrow

Edited by user Thursday, February 27, 2014 3:48:50 PM(UTC)  | Reason: Not specified

klparker312f5e57234 Offline
#111 Posted : Thursday, February 27, 2014 7:15:35 PM(UTC)
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well... it's 8:15pm and even though the UPS tracking says my cricut explore will be here today, I don't believe it will....
It is in Texas though, so I can hope for tomorrow!
Jbakanov Offline
#112 Posted : Friday, February 28, 2014 10:53:05 AM(UTC)
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So, yesterday I sent an email to HSN regarding the incorrect shipping info I was provided.
I told them that if there was a problem fulfilling the orders for delivery on 2/27/14 (as was promised) and that the delivery would be delayed - that should have been communicated to me. Instead, I had two different customer service reps PROMISE delivery would be 2/27/14.
If I had gotten an email that said shipping was going to be delayed, I would have appreciated it.

Today...I got a credit for the shipping cost.

My Explore is still on it's journey to me!
sherry22154 Offline
#113 Posted : Friday, February 28, 2014 11:11:50 AM(UTC)
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Did they charge you for shipping? I've been on the phone with UPS and then a supervisor stating how people were being notified that there was a delay in which I told her that never happened so why not expect people to be pissed off. Of course I'm sure that was just another slip up by them. She then told me I was on expedited shipping and that I should have mine today (even though Ups does not show it in their records) or at the latest Monday. We will see.
Tuplohune Offline
#114 Posted : Saturday, March 01, 2014 10:23:41 PM(UTC)
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I have had all the problems like the still says it's out for delivery 2/27 and it's after that point. I have called HSN and been told they see what we see online and no more info. It' takes the cake though that I get a tracking info (FINALLY) that says 8 pm it got to UPS shipping facility on Friday. The facility is 10 minutes from my house. Now I am guarenteed delivery by Mon pm at 8!!! Ummm really? I guess HSN didn't pay for weekend delivery but I see the brown trucks everywhere. Amazon delivers on Sundays! Guess Amazon spoiled me. Now we are expecting 8 inches of snow on Sun. Guess who will get snowed in w/o her Explore while it shivers in it's box 10 min away.......METhumbDown Crying
But yes I am mostly frustrated by the lack of info and forth coming from HSN. I guess I am lucky my ship date isn't end of March like my friend. So did Cricut not have enough to ship out or what? Whatever just bring me my explore then the snowstorm so I can playFlapper
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