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KathyA Offline
#1 Posted : Sunday, March 23, 2014 11:29:17 AM(UTC)

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I have the original Cricut Expression that I was able to use with the Cricut Craft Room. I recently got a new laptop with Windows 8.1. In the craft room under help, I installed the driver, but I still cannot get my laptop to recognize the device. Any suggestions would be greatly appreciated! Thanks! ~Kathy
Tammi Sue Offline
#2 Posted : Tuesday, March 25, 2014 8:09:18 AM(UTC)
Tammi Sue

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Hi Kathy,

Try to update the craft room itself if your computer has Windows 8.1 here: (you must be signed in to your Cricut account for this link to work)


If you are updating your Expression and have trouble, I found a post that said you must NOT have a cartridge in the machine for the update to work.... I tried that and it worked for me!

I hope this helps.

Edited by user Tuesday, March 25, 2014 8:33:36 AM(UTC)  | Reason: Needed to add more information

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