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cmfritchleya8e67f81 Offline
#31 Posted : Tuesday, March 31, 2015 6:46:01 PM(UTC)
cmfritchleya8e67f81

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I was having the same problem as well but this is what worked for me. I switched the cord from one side, to the other of my computer and now I'm connected.

I hope this helps at least one person.
REGINEANN Offline
#32 Posted : Wednesday, April 01, 2015 12:41:35 AM(UTC)
REGINEANN

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Hi All - I had similar problems during the 1st installation of CCR software to my E2 and discovered my virus protection was the issue. I had to disable it during the firmware update and even checked my firewall settings; everything updated fine afterwards just remember to turn your virus/firewall settings back on or just reboot after the update is complete. My laptop is running Windows 8.1 and I have no problems using E2 machine (it is my backup machine because I also have an Explore that relies on CDS and sometimes it's offline). Hope this helps!

~Regineann
csimon450be8315fa Offline
#33 Posted : Thursday, April 09, 2015 10:02:35 PM(UTC)
csimon450be8315fa

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Originally Posted by: CricutGena Go to Quoted Post
Hello all, if you are having connection issues we can assist you through customer service at 877-7cricut.

-Cricut Gena


Why can't you just tell us what to do on here???? Everyone with this issue is so angry! Not good.
canitazz4ever2635aba2 Offline
#34 Posted : Thursday, April 16, 2015 8:46:50 PM(UTC)
canitazz4ever2635aba2

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Originally Posted by: csimon450be8315fa Go to Quoted Post
Why can't you just tell us what to do on here???? Everyone with this issue is so angry! Not good.


I totally agree. Post the solution on here and it can resolve the issue for so many. I'm really angry as I'm working on my son's birthday and then this happens. I have waisted more time and trying to read and get the issue fixed. I'm surely looking at other similar products cause this is total BS.Angry
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