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JanisD Offline
#1 Posted : Tuesday, May 13, 2014 8:32:32 PM(UTC)
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My gosh I think I liked my Explore better before any of the updates.

I can't cut certain shapes. Says it's "not avail for purchase yet" my gosh one I own & the other is a free cut.

Much, much slower than ever before. Shoot, might put this on e-bay.

Janis
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GypsyBoricua on 5/13/2014(UTC)
Narelle Offline
#2 Posted : Tuesday, May 13, 2014 9:06:07 PM(UTC)
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Half a step forward.... two steps back... Crying

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JanisD on 5/14/2014(UTC)
garagesaler Offline
#3 Posted : Tuesday, May 13, 2014 10:18:20 PM(UTC)
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I just added the Blue Tooth adapter to my Explore, and a Blue Tooth plug in for my laptop. I got that to work, and then kept getting the dreaded spinning wheel. I thought that I messed up my Explore or Design Space. Reading in here that it is just another update helped, but it sure gets confusing. At least I got it to cut wirelessly, but everything certainly is different.
Kazalah Offline
#4 Posted : Tuesday, May 13, 2014 10:47:00 PM(UTC)
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I just got my Explore this past Sunday and haven't even had a chance to play with it ( set it up on Monday night ) Then the site was down for maintenance and so no DS space for me Sad and after reading this post I'm wondering if the updates messed up DS!


Lori
jscraftylady Offline
#5 Posted : Wednesday, May 14, 2014 6:58:23 AM(UTC)
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First the bizarre decision to do maintenance all morning long, instead of in the middle of the night like any normal company. And now an update that causes more problems than it solves. Not to mention the annoying nearly back to back updates for only small substantive changes.

I don't want to worry every time I go to craft that I am going to have to update and possibly brick my machine.
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GypsyBoricua on 5/14/2014(UTC), JanisD on 5/14/2014(UTC)
TammyPuckett Offline
#6 Posted : Wednesday, May 14, 2014 7:17:49 AM(UTC)
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Just like the IMAGINE! An update made it inoperable with CCR! HMMM! You would think PC would learn from past mistakes to check & double check that updates work properly! BUT, NOPE! This is one of the reasons that I have no desire for the Explore! I purchased an Imagine & look where that has us!
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JanisD on 5/14/2014(UTC)
Havetoomuchstuff Offline
#7 Posted : Wednesday, May 14, 2014 8:48:37 AM(UTC)
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So sorry this had happened to all of you but I just can't take this kind of stress when I am using papercrafting to destress in the first place. I didn't buy the Explore because as much as I wanted it, I was afraid this would happen. I guess I will continue to use my many Cricuts and over 100 carts the old fashioned way and I am finding low tech crafting is best for me. I hope they resolve the problems this update has created for you....very quickly.
GracefulGrammar Offline
#8 Posted : Wednesday, May 14, 2014 8:57:47 AM(UTC)
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Originally Posted by: jscraftylady Go to Quoted Post
First the bizarre decision to do maintenance all morning long, instead of in the middle of the night like any normal company. And now an update that causes more problems than it solves. Not to mention the annoying nearly back to back updates for only small substantive changes.

I don't want to worry every time I go to craft that I am going to have to update and possibly brick my machine.


The short notice given was highly unprofessional for PLANNED maintenance. If PC is going to force users to use the internet, then they OWE their customers a week's notice. Anything, less than that is unprofessional, imho.

I also want to include company meetings and company parties in this unprofessional behavior. When a person buys a product, they are also purchasing the customer service...... all that is figured into the bottom profit line....... the cost of doing business. This is so like the Imagine, in my opinion........ deja vu.

Edited by user Wednesday, May 14, 2014 9:06:48 AM(UTC)  | Reason: Not specified

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GypsyBoricua on 5/14/2014(UTC), TammyPuckett on 5/14/2014(UTC)
joyfullycrafting Offline
#9 Posted : Wednesday, May 14, 2014 11:13:45 AM(UTC)
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Since I only got mine two days ago, it was after the latest update. I don't know any different, so I am happy cutter today!
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Jooniper on 5/14/2014(UTC), CricutMallie on 5/14/2014(UTC)
jscraftylady Offline
#10 Posted : Wednesday, May 14, 2014 12:16:17 PM(UTC)
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Originally Posted by: GracefulGrammar Go to Quoted Post
The short notice given was highly unprofessional for PLANNED maintenance. If PC is going to force users to use the internet, then they OWE their customers a week's notice. Anything, less than that is unprofessional, imho.

I also want to include company meetings and company parties in this unprofessional behavior. When a person buys a product, they are also purchasing the customer service...... all that is figured into the bottom profit line....... the cost of doing business. This is so like the Imagine, in my opinion........ deja vu.


I just don't get the need to do planned maintenance during the day. I don't work with anyone else who does this.
CanadianRose Offline
#11 Posted : Wednesday, May 14, 2014 1:47:34 PM(UTC)
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I understand from other posts that the problem has now been fixed!! Yay!!
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CricutMallie on 5/14/2014(UTC)
ScrappyNana Offline
#12 Posted : Wednesday, May 14, 2014 2:34:18 PM(UTC)
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I love the new changes -- small hiccup and all is well now! Back to crafting now.


Laurel
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CricutMallie on 5/14/2014(UTC)
CricutMallie Offline
#13 Posted : Wednesday, May 14, 2014 3:05:29 PM(UTC)
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We often try to do our updates in the evenings-- you all know that based on the other maintenance we have had.

We had no control over when we got the go-ahead to tell you that it would be happening, and we told you as soon as we could.

There were international business reasons we had to do the maintenance in the middle of the day EDT and the morning in MST.

We wanted to complete it much earlier... but surprisingly-- we don't always get what we want.

Thank you to all who were patient and understanding.

Your images should be back, and if they are not, please PM Tamara and she can assist.



Best,
Mallie @ Cricut
 2 users thanked CricutMallie for this useful post.
Narelle on 5/14/2014(UTC), CricketCMV on 5/14/2014(UTC)
Narelle Offline
#14 Posted : Wednesday, May 14, 2014 4:45:00 PM(UTC)
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Originally Posted by: jscraftylady Go to Quoted Post
I just don't get the need to do planned maintenance during the day. I don't work with anyone else who does this.


Well, the timing was perfect for me! My part of the world was sound asleep. Cool
JanisD Offline
#15 Posted : Wednesday, May 14, 2014 5:04:58 PM(UTC)
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Originally Posted by: CricutMallie Go to Quoted Post
We often try to do our updates in the evenings-- you all know that based on the other maintenance we have had.

We had no control over when we got the go-ahead to tell you that it would be happening, and we told you as soon as we could.

There were international business reasons we had to do the maintenance in the middle of the day EDT and the morning in MST.

We wanted to complete it much earlier... but surprisingly-- we don't always get what we want.

Thank you to all who were patient and understanding.

Your images should be back, and if they are not, please PM Tamara and she can assist.



Best,
Mallie @ Cricut




I appreciate the heads up & agree that was fine. My problem is everytime we have an update seems that whole day or longer I get errors after the updates. Gets frustrating, also DS was so slow with the spinning icon. Seems better now, but I was getting frustrated..

Thanks, Janis
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