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jbanderson7a103b67 Offline
#1 Posted : Saturday, July 19, 2014 10:26:43 AM(UTC)

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Joined: 7/19/2014(UTC)
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I have deleted my cookies and history. I use Google crome. It worked on Thursday. Friday had problems and called them. It worked. Now I can log in but when I want to start a new project I get nothing. Like a blank screen! And they are closed. Is the new instruction booklet they posted shutting down the design space?

Anyone else having problems???
Olivia'sNana Offline
#2 Posted : Saturday, July 19, 2014 10:53:48 AM(UTC)

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I'm not. Just finished cutting several things for a sb layout. I have always used mozilla firefox as my default browser. It works for me on both my laptop with Win 7 (i think) and my desktop with XP. I haven't had to clear cookies, etc in a long time. Try using firefox and see if that helps. Not sure why it matters but I seems like with some systems it does.

When you say blank screen, are you seeing anything related to DS

FYI - you have posted this in the design studio forum. I think you meant to post in the Design Space (for explorer) forum. Confusing because the names are so similar. (design studio is an old outdated prgram)

Edited by user Saturday, July 19, 2014 10:54:59 AM(UTC)  | Reason: Not specified

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