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GypsyBoricua Offline
#1 Posted : Thursday, October 20, 2011 5:26:05 PM(UTC)
GypsyBoricua

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Mallory,

You stated in your post that the carts will be slower on the older firmware for the bug, create and expression. Is there going to be a firmware update for those so it won't go so slow?
 1 user thanked GypsyBoricua for this useful post.
CricketCMV on 10/20/2011(UTC)
mallorym Offline
#2 Posted : Friday, October 21, 2011 7:58:16 AM(UTC)
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Originally Posted by: GypsyBoricua Go to Quoted Post
Mallory,

You stated in your post that the carts will be slower on the older firmware for the bug, create and expression. Is there going to be a firmware update for those so it won't go so slow?



Imagine, Expression 2, Expression 2.43, Create 1.61, and Personal Cutter 1.40 should all detect cartridges immediately. However, many users are having trouble updating their machines to this new firmware. We are investigating the firmware update process so that we can resolve these problems. Slower cartridge detection is only occurring on the older firmware for Expression, Create and Personal Cutter. We are looking into ways we can improve the cartridge detection speed on these older firmwares.

Mallory
GypsyBoricua Offline
#3 Posted : Friday, October 21, 2011 9:12:15 AM(UTC)
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Mallory,

Thanks for the info. I guess I need to check the firmware on all my machines. Do you know if it is okay to update the Imagine now, or should we wait a bit longer?
mallorym Offline
#4 Posted : Tuesday, October 25, 2011 3:11:21 PM(UTC)
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Originally Posted by: GypsyBoricua Go to Quoted Post
Mallory,

Thanks for the info. I guess I need to check the firmware on all my machines. Do you know if it is okay to update the Imagine now, or should we wait a bit longer?



We released a new firmware and content update yesterday that should resolve the problems some customers were experiencing with original cartridges not being read by their Imagine machine.

Mallory
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