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AzAnna Offline
#1 Posted : Sunday, September 19, 2010 9:58:06 AM(UTC)
AzAnna

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I've sent in an inquiry to Provo Craft, but so far, no response. Also posted something on a Facebook forum, no response. I can't imagine (ha - pardon the pun; as you'll see, it is a pun!)...

I had accumulated a thousand rewards points or so. Then last Monday, I joined the Cricut Circle. Then Monday night, I purchased a Cricut Imagine just before the HSN airing of the "world launch" aired. Next time I checked my Rewards account, I had ZERO POINTS. HELLO??!?!?! I still have ZERO POINTS!

SOME REWARD!!! I expect MORE rewards points, not to have all mine erased!

AzAnna.
<><
scrapalette Offline
#2 Posted : Tuesday, September 21, 2010 1:20:11 PM(UTC)
scrapalette

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Were you logged in to your rewards account? If not, you won't see your reward points total because the system doesn't know who you are.

Log in and not only should you see your point total, but now you should see Welcome Circle Member in the middle of the top part of the screen and you will see the exclusive Circle items (they are mixed in with the other items, carts with carts, t-shirts with t-shirts, etc).
AzAnna Offline
#3 Posted : Tuesday, September 21, 2010 1:42:03 PM(UTC)
AzAnna

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Thanks, yes, I was logged in. I did hear from PC support and they'd restored my points and made sure things look right now. Whew! Thanks!!
Snowmanlover Offline
#4 Posted : Tuesday, September 21, 2010 2:15:13 PM(UTC)
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All of mine are gone too and have I have never used them in over two years!! What now!!
Ms_Dee Offline
#5 Posted : Monday, September 27, 2010 6:15:11 AM(UTC)
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I have never used mine either....so I must go over to Cricut Rewards to take a looksee......I don't have my password here with me ...so I'll wait until I get home......I didn't bother to look because I have so many carts I have not yet registered......It takes so much time.....Mad
Havetoomuchstuff Offline
#6 Posted : Monday, September 27, 2010 8:19:31 AM(UTC)
Havetoomuchstuff

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Mine are gone too and it doesn't let me log in! Help!
scrapalette Offline
#7 Posted : Monday, September 27, 2010 8:31:28 AM(UTC)
scrapalette

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Your points won't show unless you are logged in.

I bet if you can figure out why you can't log in, get that fixed and log in, you'll see your points!

Is it not accepting your password or telling you your email is invalid?
Snowmanlover Offline
#8 Posted : Saturday, October 16, 2010 12:47:42 PM(UTC)
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I can't find mine eitehr and I am logged in!! Barb
Leahdax Offline
#9 Posted : Saturday, October 16, 2010 1:40:28 PM(UTC)
Leahdax

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~SUSnowmanlover~ wrote:
I can't find mine eitehr and I am logged in!! Barb


Are you logged into Cricut.com or Cricut Rewards. They have separate log-ins. Does anything show up in the 1000 points category. If you aren't logged in then nothing shows up there, but if you're logged in there are 6 carts that show up (at least today there are 6).
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