Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

PaulaFleming1 Offline
#1 Posted : Sunday, July 15, 2012 1:15:35 PM(UTC)
PaulaFleming1

Rank: Newbie

Groups: Registered
Joined: 1/27/2009(UTC)
Posts: 5

Was thanked: 2 time(s) in 2 post(s)
I am having a problem updating my Gypsy.
I have had it for over 2 years - I purchased when it was brand new and it has never given me the first moments trouble until now

I went to update today because I have several (many) carts that won't upload to the G (yes I am way behind)

I synced last week and it took about 15 minutes and loaded carts no prob. Yesterday bought more carts and they won't load so today:

"To load this cart you must first update the G"

But today when I tried to update I received an error message on my computer "An Error occurred: The Sequence contains no Elements"
When I tried to OK through it and go anyway it allowed me to upload my G files for backup
the Sync program when into searching for updates.....endlessly then shutdown

I am at version
1.4
0227:0220

Which as I search for a solution on this board, I suspect this in itself might be a problem

Confused Confused Confused Help! Confused Confused Confused
Mercy Offline
#2 Posted : Sunday, July 15, 2012 6:53:54 PM(UTC)
Mercy

Rank: Advanced Member

Groups: Registered
Joined: 4/22/2009(UTC)
Posts: 9,387

Thanks: 679 times
Was thanked: 2082 time(s) in 1202 post(s)
Originally Posted by: PaulaFleming1 Go to Quoted Post
I am having a problem updating my Gypsy.
I have had it for over 2 years - I purchased when it was brand new and it has never given me the first moments trouble until now

I went to update today because I have several (many) carts that won't upload to the G (yes I am way behind)

I synced last week and it took about 15 minutes and loaded carts no prob. Yesterday bought more carts and they won't load so today:

"To load this cart you must first update the G"

But today when I tried to update I received an error message on my computer "An Error occurred: The Sequence contains no Elements"
When I tried to OK through it and go anyway it allowed me to upload my G files for backup
the Sync program when into searching for updates.....endlessly then shutdown

I am at version
1.4
0227:0220

Which as I search for a solution on this board, I suspect this in itself might be a problem

Confused Confused Confused Help! Confused Confused Confused


Before you try to update, first sign into your cricut.com account and then try to update. Let us know the outcome.

When you said that you were able to backup your files, how did you do it? Did you drag and drop one at a time, mass backup or automatic backup?
GoUSNR Offline
#3 Posted : Wednesday, April 17, 2013 9:29:17 AM(UTC)
GoUSNR

Rank: Newbie

Groups: Registered
Joined: 2/12/2012(UTC)
Posts: 8
United States

Thanks: 2 times
Was thanked: 1 time(s) in 1 post(s)
I am having the same problem and so far being signed into cricut.com hasn't helped. This is very frustrating.

Anyone else having this problem?
Coah'sNana Online
#4 Posted : Wednesday, April 17, 2013 9:33:50 AM(UTC)
Coah'sNana

Rank: Advanced Member

Medals: Cricut Circle Member: Member of the Cricut Circle

Groups: Circle Member, Registered
Joined: 2/19/2011(UTC)
Posts: 7,487
Virgin Islands (U.S.)
Location: 'Almost Heaven' West Virginia

Thanks: 19799 times
Was thanked: 16462 time(s) in 4405 post(s)
Originally Posted by: GoUSNR Go to Quoted Post
I am having the same problem and so far being signed into cricut.com hasn't helped. This is very frustrating.

Anyone else having this problem?



Your best bet is to contact PC support. There was a big release last night to enable Gypsy linking to CCR that may have something to do with your issue.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.439 seconds.
nebo-cricut-02