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Rachel Gunn Offline
#1 Posted : Monday, July 30, 2012 7:21:32 PM(UTC)
Rachel Gunn

Rank: Newbie

Groups: Registered
Joined: 4/9/2008(UTC)
Posts: 8
Location: South Dakota

Thanks: 1 times
I haven't used my E2 for awhile and tonight I tried to use it and it won't cut. The cut button is greyed out and it idicates unable to detect wifi adaptor. I don't have an adaptor I just want to make a simple cut. I had a baby bug for several years and loved it to death. I am frustrated with my experience so far with the E2. Can anyone help?

Thanks,

RachelConfused
Rachel Gunn Offline
#2 Posted : Wednesday, August 01, 2012 2:09:20 PM(UTC)
Rachel Gunn

Rank: Newbie

Groups: Registered
Joined: 4/9/2008(UTC)
Posts: 8
Location: South Dakota

Thanks: 1 times
Well after a call to customer service I figured out what I was doing wrong. The image I was trying to cut was to big for the mat size. That's why the cut button was greyed out. It didn't have anything to do with the wifi adapter.

Rachel
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