Flag
  • Sign In
  • 0 items
  • Search
Welcome Guest! Please login to enable all features.

Notification

Icon
Error

ladywing Offline
#1 Posted : Wednesday, August 29, 2012 7:33:46 AM(UTC)
ladywing

Rank: Newbie

Groups: Registered
Joined: 11/5/2009(UTC)
Posts: 8

Thanks: 1 times
Do I understand from everything on this site that the ONLY way to get a Create machine back to a version prior to v1.61 is to install the trial version of Design Studio, which is a Windows only application. This means that as a Mac user, I need to find someone with a Windows machine that will load Design Studio that I can connect to my Create so I can go back a version on the firmware. Is this correct?

I just want my Cricut to function again. I'm not even sure after this I will use the CCR again.

Edited by user Wednesday, August 29, 2012 7:34:32 AM(UTC)  | Reason: Not specified

AuntieKLE Offline
#2 Posted : Monday, October 01, 2012 11:59:27 AM(UTC)
AuntieKLE

Rank: Advanced Member

Groups: Registered
Joined: 5/30/2008(UTC)
Posts: 581

Thanks: 6 times
Was thanked: 176 time(s) in 134 post(s)
Maybe resetting it will work.

TECH SUPPORT NOOK - Reset Process
If your machine freezes, experiences power problems, cutting issues, or anything out of the realm of normal Cricut behavior, this reset procedure is a good place to start the troubleshooting process. Nine times out of ten, this will resolve the issue:

- First, turn your machine on with no cartridge loaded. Then you are going to roll all your gray dials (the two on the left and the one on the right) down to their lowest setting.

- Then you will want to grasp the green/gold cylinder blade ****embly and use it to pull the entire gray carriage car unit (the one with the Cricut bug on it) along its track to the other side of the machine. Back in the cave where the gray carriage car usually sits there is a red button. Press that button and hold it down for about three seconds. Let go and then move the gray carriage car back into place.

- This next step will sound a bit odd, but many times it can fix your little "bug". You're going to roll all your dials all the way up and all the way down three times--three times for each dial.

- Then you are going to hit the "Cut" button and turn the machine off. Let the machine sit for a few minutes (15-20), load a cartridge, turn it on, and try a practice cut.

If this does not solve your problem, give us a call toll free at 1-877-727-4288 7am to 6pm MST Mon-Fri (make sure you are by your machine) and someone here will walk you through some troubleshooting tips and determine if a replacement machine is needed.
Users browsing this topic
Guest
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2014, Yet Another Forum.NET
This page was generated in 0.201 seconds.
nebo-cricut-04