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wizardatwork12b947a436 Offline
#1 Posted : Wednesday, September 26, 2012 7:11:59 PM(UTC)
wizardatwork12b947a436

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My Cricut Expression 2 came with certain cartridges pre-loaded into the machine. For example, Cricut Alphabet.

However, even with the machine hooked up to the computer, I can't link Cricut Alphabet to my list of cartridges. It tells me "Missing cartridge, please plug in Cricut Alphabet".

This is really inconvenient when I'm flipping through "My Cartridges" as I plan a design and these images don't come up, so I end up forgetting that I have them.

Help! :)Confused
ktse1023e8ce4d96 Offline
#2 Posted : Thursday, September 27, 2012 2:37:24 PM(UTC)
ktse1023e8ce4d96

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I'm having the same trouble!! Very frustrating.
almiroty34da075b Offline
#3 Posted : Tuesday, October 30, 2012 6:39:55 PM(UTC)
almiroty34da075b

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am i too late to say me too?!
Coah'sNana Offline
#4 Posted : Tuesday, October 30, 2012 6:46:38 PM(UTC)
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If you have just recently registered your E2 (or haven't registered it yet), that could be the reason. They do the updates on Thursdays, so if you registered on a Friday, you'd have to wait until the next Thursday to see the carts in CCR. If this is not the case, I would suggest you contact support. They should be able to assist you. HTH
almiroty34da075b Offline
#5 Posted : Tuesday, October 30, 2012 8:24:17 PM(UTC)
almiroty34da075b

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i guess i will be making my daily call after all :( i was hoping to skip tomorrow. this machine, and more still pc, has been a nightmare! my machine was registered on 10/15, but 15 days later i can't still see the preinstalled cartridges.
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