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thesoapmineb364051e Offline
#1 Posted : Monday, October 22, 2012 4:04:41 PM(UTC)
thesoapmineb364051e

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Joined: 10/22/2012(UTC)
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After cutting my creations, I hit unload paper. Which the machine does but the brain stays in "unloading" mode. After 20 seconds, I hit the "stop" button and the brain display shows cancel. It never moves from that cancel screen. I have to turn the machine off, then back on to clear it. Any suggestions???
Thanks,
CricutGena Offline
#2 Posted : Monday, October 22, 2012 6:17:40 PM(UTC)
CricutGena

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Originally Posted by: thesoapmineb364051e Go to Quoted Post
After cutting my creations, I hit unload paper. Which the machine does but the brain stays in "unloading" mode. After 20 seconds, I hit the "stop" button and the brain display shows cancel. It never moves from that cancel screen. I have to turn the machine off, then back on to clear it. Any suggestions???
Thanks,


Hello thesoapmineb364051e! I can suggest updating the Expression. You can use the Cricut Design Studio, the Gypsy, and Cricut Craft Room to update your Expression. If you need additional help I would encourage you to call our Customer Care center at 877-7cricut. We are available Monday through Fridat 7-6 MST.
-PCGena
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